Sign upLog in
See more jobs

Billing and Revenue Cycle Specialist

New Leaf Behavioral Health
  • Raleigh, North Carolina
  • Instant Apply
14 days ago

Job Description

Are you a highly organized, detail-oriented professional who enjoys investigating claims, balancing the books, and ensuring the financial health of an organization?

New Leaf Behavioral Health is a non-profit organization dedicated to providing affordable, accessible, and high-quality mental health care to our community. We are seeking a part-time Billing and Revenue Cycle Specialist to oversee our insurance claims processes, manage bookkeeping tasks, and support client account inquiries. This position plays an important role in ensuring our revenue cycle operates efficiently, outstanding balances are successfully resolved, and our financial records are meticulously maintained.

Hours: Part-time (e.g., 15–20 hours per week). Flexible scheduling available within standard business hours.

Who You Are: We are looking for someone who embodies the following core characteristics:
  • A Financial Detective: You don't wait for issues to become problems, and you enjoy getting to the bottom of unpaid claims. You recognize when a billing process isn't working, investigate the root cause with insurance payers, and take appropriate action to secure resolution.
  • Detail-Oriented and Accountable: You have an exceptional eye for accuracy and take pride in producing high-quality work. Whether reviewing complex insurance claims, reconciling bank accounts, or managing financial records, you understand that small details matter.
  • A Champion of Organization: You naturally create order from complexity. You enjoy developing efficient billing workflows, tracking financial metrics, and ensuring revenue cycle procedures are consistently followed.
  • A Professional Communicator: You enjoy supporting others while maintaining accountability. You are comfortable working closely with clients to explain their balances, collaborating with clinicians on documentation needs, and interfacing with insurance representatives to accomplish financial goals.
Key Responsibilities:
Revenue Cycle Management & Insurance Billing:
  • Manage insurance billing activities, including claim review, submission, and diligent follow-up.
  • Investigate and monitor unpaid insurance claims, working actively to appeal denials, fix rejections, and resolve outstanding payer balances.
  • Audit billing codes and processes to ensure accurate reimbursement and compliance with payer requirements.
  • Work collaboratively with clinical and administrative staff to ensure timely and accurate billing documentation.
Bookkeeping & Financial Administration:
  • Perform routine bookkeeping activities, including recording payments, reconciling accounts, and preparing deposits.
  • Maintain highly accurate financial records and perform data entry with a high degree of precision across accounting and billing platforms.
  • Assist leadership with month-end financial reporting, revenue tracking, and small financial projects.
  • Maintain organized physical and electronic financial records while ensuring documentation is accurate and complete.
Client Accounts & Experience:
  • Follow up on client balances professionally and courteously, helping clients understand their financial responsibilities, statements, and Explanation of Benefits (EOBs).
  • Assist in resolving client billing concerns with professionalism, discretion, and compassion.
  • Provide outstanding customer service to clients and community partners regarding financial inquiries.
  • Maintain the strict confidentiality of sensitive financial and health information in accordance with federal and state privacy laws.
Qualifications:
Education & Experience:
  • Bachelor's degree in accounting, finance, healthcare administration, or equivalent professional work experience.
  • Preferred at least 2 years of experience in medical billing, revenue cycle management, bookkeeping, or a related accounting role.
  • Experience investigating insurance claims, reading EOBs, and managing healthcare denials is strongly preferred.
Technical Proficiency:
  • Comfortable using Windows-based computers and Microsoft Office applications, particularly Excel and Word.
  • Ability to quickly learn and utilize electronic health record (EHR) systems and medical billing platforms.
  • Experience with bookkeeping or accounting software (e.g., QuickBooks) is highly preferred.
Skills:
  • Excellent organizational, prioritization, and time-management skills.
  • Strong analytical and problem-solving abilities, specifically related to financial reconciliation.
  • Outstanding verbal and written communication skills with exceptional attention to detail.
  • Ability to manage multiple priorities while maintaining accuracy and professionalism.
Mindset:
  • A self-starter who exercises sound judgment and works highly independently.
  • Comfortable holding payers and clients accountable while maintaining positive, professional relationships.
  • Highly dependable, adaptable, and committed to continuous improvement.
Bonus:
  • Experience working in a mental health, medical practice, or nonprofit environment is a plus.
  • Ability to speak Spanish is a plus.

Numbers & Facts

LocationRaleigh, North Carolina

Skills

  • Accountingunmatched
  • Accounting Softwareunmatched
  • Analysis Skillsunmatched
  • Behavioral Healthunmatched
  • Billingunmatched
  • Billing Recordsunmatched
  • Bookkeepingunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Community and Social Servicesunmatched
  • Continuous Improvementunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Establish Prioritiesunmatched
  • Federal Laws and Regulationsunmatched
  • Financeunmatched
  • Financial Administrationunmatched
  • Financial Analysisunmatched
  • Financial Managementunmatched
  • Financial Metricsunmatched
  • Financial Reportingunmatched
  • Financial Statementsunmatched
  • Healthcare Administrationunmatched
  • Healthcare Managementunmatched
  • Healthcare Qualityunmatched
  • Insuranceunmatched
  • Insurance Claimsunmatched
  • Insurance Documentationunmatched
  • Intuit Quickbooksunmatched
  • Leadershipunmatched
  • Medical Billingunmatched
  • Medical Record Systemunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Windows Operating Systemunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Nonprofitunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Privacy Regulationsunmatched
  • Problem Solving Skillsunmatched
  • Psychiatry and Mental Healthunmatched
  • Reconciliationunmatched
  • Record Keepingunmatched
  • Records Managementunmatched
  • Regulatory Complianceunmatched
  • Reimbursementunmatched
  • Revenue Managementunmatched
  • Root Cause Analysisunmatched
  • Spanish Languageunmatched
  • State Laws and Regulationsunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder