Billing Clerk

We are recruiting for billing clerks for a great company here in El Paso.


JOB PURPOSE:
Under the direct supervision of the Supervisor - Billing, employee will be responsible of addressing system billing exceptions to ensure accurate billing of customer electric service accounts. Employee will review and take appropriate action on customer account system exceptions by verifying meter readings and billing charges and will apply proper rate tariff applicability and PUCT/NMPRC rules and regulations, application of state laws regarding sales taxes, and maintaining proper documentation of the listed tasks. 


EDUCATION and EXPERIENCE:

• Administrative experience 3 years.
• Bachelor’s degree from an accredited college or university in the United States in business or related field preferred.
• Advanced Excel, Word, and billing system experience preferred.

ESSENTIAL JOB FUNCTIONS:

• Balance daily and monthly updates of the CCS system, verifying revenues from bills, final bills, adjustments, transfers, and refunds issued.
• Report and initiate appropriate follow-up action to resolve and correct errors or unusual results in daily or monthly transactions, tasks, system updates, and/or reports.
•  Review and evaluate meter readings, recognizing & utilizing system codes & information screens, identify problems such as excessive estimates, damaged meters, no bills, crossed meters, etc. for the purpose of rendering accurate and timely billing statements within daily time constraints and deadlines.
• Review daily reports to verify and correct system billing exceptions as needed. 
• Review incoming requests for action, meter investigations, and other documents for completeness; then take appropriate action. 
• Organize and prioritize work to meet standards and deadlines.

HOURLY RATE: $16/ hour
HOURS PER WEEK: 40 HOURS MONDAY – FRIDAY, 7:30 AM – 4:30PM
ASSIGNMENT LENGTH: Approximately 6 months but could run longer