Billing Clerk

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Duties

*PLEASE NOTE: This position is IN PERSON M-F 8-4:30*

Assistance with prepping Physician, Medications, and DME Billing to include:

• Verifying billing is received (and scanned) for each scheduled patient (per day and provider)
• Verifying LIBC-9’s are included (and creating/printing if any are missing), for all WC patients
• Alphabetizing bills (per day and provider)
• Printing dictations (per day and provider)
• Requesting any missing dictations from provider
• Renaming and printing Dr. Leiberman’s EMGs/Procedures
• Matching bills with all supporting docs once charges are entered and bills printed (per day and provider)
• Mailing/faxing of bills, and scanning completed faxed bills
• Assistance with Rehab Billing
• Assist with printing Rehab bills and exporting/printing corresponding notes
• Assistance with mailing/faxing of all Rehab bills, and scanning completed faxed bills

A/R-Collections Assistance

• Updating green sheets
• Downloading WCAIS correspondence (WC)
• Assisting with Reconsiderations for partially paid bills
• Assisting with Rebilling accounts
• Assisting with billing exhausted MVA accounts to personal health insurance
• Assist with billing out “Insurance Pending” accounts
• Assist with following-up on medical cases
• Back-up support for UR records requests (WC)
• Back-up payment posting support (ie personal health insurance EFTs, medical records payments, month end help as needed)
• Reviewing denials for exhausted MVA’s and any other pertinent correspondence to be brought to collectors’ attention for review/follow-up

Intake/Medical Records Assistance

• Monitor incoming records request, and distribute to appropriate office
• Scanning and saving all Glenolden records requests, and sending records to requesting party via mail, fax, or email
• Invoicing of all Glenolden records requests
• Review and distribute incoming faxes to appropriate staff
• Back-up support for deposition scheduling
• Assist with deposition records preparations
• Creating new MVA/WC/PI charts for new patients

Minimum Requirements

• High school diploma or GED equivalent

Additional Skills/Competencies

• Ability to maintain a strong confidentiality profile
• Ability to form interpersonal relationships (i.e. establish rapport with others)
• Ability to manage time effectively by setting priorities

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting max. of 20 lbs.

Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: 

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. 
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage. 
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program. 
• Employee Referral Bonus Program

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.