Billing & Collections Specialist | Stratford, CT

Target Compensation: 45k - 55k

A growing service-based organization in Stratford, CT is seeking a detail-oriented Billing & Collections Specialist to join its accounting team. This is an excellent opportunity for a proactive Billing & Collections Specialist who enjoys managing customer accounts, resolving billing issues, and ensuring timely collections in a fast-paced environment.

The Billing & Collections Specialist will play a key role in maintaining healthy cash flow, supporting customer relationships, and ensuring the accuracy of billing and receivables activities.

Why You'll Love This Opportunity

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• Join a stable and growing organization
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• Work closely with accounting, operations, and customer service teams
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• Opportunity to take ownership of the billing and collections process
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• Collaborative and supportive work environment
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• Highly visible role with direct impact on company performance
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Key Responsibilities of the Billing & Collections Specialist

As a Billing & Collections Specialist, you will:

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• Generate and distribute customer invoices accurately and on time
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• Review billing information to ensure accuracy and completeness
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• Monitor customer accounts and outstanding balances
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• Conduct collection efforts through phone calls, emails, and written correspondence
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• Investigate and resolve billing discrepancies and payment issues
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• Apply customer payments and maintain accurate account records
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• Reconcile accounts receivable balances and customer accounts
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• Work closely with customers and internal departments to resolve outstanding issues
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• Maintain detailed documentation of collection activities and account status
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• Prepare aging reports and provide updates to management
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• Support month-end close activities related to billing and accounts receivable
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• Assist with special projects and process improvements as needed
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Preferred Qualifications of the Billing & Collections Specialist

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• 2+ years of experience as a Billing & Collections Specialist or in a similar accounts receivable role
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• Strong understanding of billing, collections, and cash application processes
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• Excellent customer service and communication skills
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• Ability to professionally handle difficult collection conversations
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• Strong attention to detail and organizational abilities
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• Experience with accounting or ERP systems
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• Proficiency in Microsoft Excel and Microsoft Office
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• Ability to manage multiple priorities and meet deadlines
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The Ideal Billing & Collections Specialist Will Be:

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• Detail-oriented and highly organized
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• Customer-focused with strong interpersonal skills
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• Proactive and persistent in resolving issues
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• Comfortable working independently and as part of a team
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• Able to thrive in a fast-paced environment
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