Billing Coordinator Assistant

Summary of Duties

Provides support for Billing Coordinators to work and collect accounts from third party payors and patients/residents to resolution. Maintains and provides records and data used by Billing Coordinators and Management for performance and quality review. Assists with payment posting, office organization, bad debt processing, credit balance research and rejection identification.

Essential Job Functions

1. Processes late charges and other account adjustments to patient accounts.

2. Reviews and documents system and remit rejections, compiles spreadsheets and statistics for quality review and training.

3. Reports collection, bankruptcy, and estate claims to collection attorney. Maintains collection logs and related files.

4. Assists with the monthly statement process.

5. Assists with the research and documentation gathering regarding Medicare bad debt accounts.

6. Maintains required logs and collection records.

7. Processes/posts remittances from Medicare, Blue Cross/Blue Shield, Medicaid, and other third party payors. Processes remittance rejections in accordance with established guidelines.

8. Processes/posts payments from patients/residents.

9. Balances and audits work as required.

10. Assists investigating credit balance accounts, completes requests and maintains files.

11. Performs general office duties to include answering telephones, maintaining supplies and processing return mail.

12. Provides support for record maintenance and office filing requirements.

13. Performs other job related tasks such as daily census reports, month end and other periodic reports, keying charge updates and other miscellaneous information into the patient accounting system as requested.

14. Performs other responsibilities and special projects as directed.

Education & Experience

High school diploma or equivalent required. Minimum of one (1) year of related experience in a medical business office environment required.