Billing Coordinator

Womble Bond Dickinson (US) LLP is seeking a Billing Coordinator to join its team in Charlotte, North Carolina.  The ideal candidate will have experience working in a commercial law firm performing account billing duties in support of legal staff members. In addition, the incumbent will have experience with MS Office, E-Billing, Elite, and/or Aderant, and will have knowledge of best practices for maintaining compliance with firm and outside counsel billing guidelines.

This full-time, non-exempt position, working in the Accounting Department, is responsible for account billing under the direct supervision of the Accounting Billing Manager. This position will be responsible for account billing throughout all phases of the billing life cycle.

The successful Billing Coordinator will work a hybrid schedule. 

RESPONSIBILITIES:

• Review, edit, and track prebills in response to attorney and legal assistant requests
• Prepare, process, and send a high volume of bills per month
• Ensure compliance with firm and client billing guidelines, including e-billing requirements and matter-specific instructions
• Maintain accurate description of all client billing requirements. Update and track changes to the requirements, as necessary.
• Timely submittal of e-bills, including all necessary supporting documentation
• Monitor and coordinate re-submission of rejected e-bills and appeals with the billing attorney/legal administrative assistant and/or client representative
• Assist with complex matter set-ups
• Respond to internal and external inquiries regarding billing issues, discrepancies, and questions related to WIP, A/R, billing reconciliations, trust balances, and applications of cash receipts
• Identify and resolve billing inaccuracies
• Suggest improvements for billing process and systems procedures
• Other duties may be assigned

EXPERIENCE:

• HS Diploma or equivalent
• Minimum of 2 – 3 years of experience involving account billing and bookkeeping responsibilities
• Strong knowledge of MS Office suite
• E-Billing experience is highly preferred
• Elite 3E and/or Aderant experience preferred
• Exceptional organizational skills and keen attention to detail
• Strong analytical and critical thinking skills
• Strong work ethic and a demonstrated ability to work independently with limited supervision
• Strong written and oral communication skills
• Ability to work well in a fast-paced environment and meet deadlines
• Committed to high-quality customer service (internal and external)
• Consistent attendance and reliability