Billing Director

Ergon, Inc. is seeking a full-time Billing Director to join our accounting team in Flowood, MS. The Billing Director leads and oversees the corporate Billing function, ensuring the accurate, timely, and efficient execution of all end-to-end billing processes. This role provides strategic direction, operational leadership, and continuous process improvement for customer-facing billing activities across the enterprise. The Director serves as the accounting subject matter expert (SME) for Order-to-Cash (O2C) processes and partners cross-functionally to support operational alignment, compliance, and scalability. We invite you to explore this opportunity with us!

Job Duties and Responsibilities:

• Direct and oversee the daily billing operations to ensure accurate, timely processing of billing transactions.
• Lead, mentor, and develop a team of billing professionals, fostering a culture of accountability, service excellence, and continuous improvement.
• Develop and update billing policies, procedures, and documentation to promote consistency and operational excellence.
• Identify and implement process, system, and control improvements to enhance efficiency, scalability, and risk mitigation.
• Serve as the accounting SME for enterprise Order-to-Cash (O2C) processes, providing technical accounting guidance, issue resolution, and training.
• Partner with Sales, Credit, Customer Service, Operations, Treasury, IT, and Tax to ensure billing alignment, resolve disputes, and support business initiatives.
• Participate in corporate projects related to O2C – system implementations or upgrades, audit remediation efforts, and other strategic programs.
• Ensure compliance with GAAP and internal control requirements; collaborate with internal and external auditors during annual audits and quarterly reviews.

Job Qualifications:

• Bachelor's degree in Accounting or Finance
• 4 yrs or more accounting; management experience preferred

Special Skills/Knowledge:

• Demonstrates management, leadership, and problem-solving skills.
• Team player who works well under pressure.
• Effective communicator.
• Ability to work with remote teams across the globe.
• Strong proficiency in computer skills in Microsoft Office (Word, Excel) and ERP/accounting systems.
• Solid understanding of US GAAP.
• High attention to detail, organization, and accuracy.
• Ability to manage competing priorities in a fast-paced environment.

Why Ergon Inc.?

At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquartered in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance

At Ergon Inc., we live by our core values:

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're the experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way.
• Respectful Relationships: And together, we foster a culture of respect, acceptance, and diversity of ideas and of people. Our differences make us stronger. And we're united by our shared values, always forging respectful relationships.

Come and join the Ergon team!

We are an EEO/AAP employer.

Job Role: Billing Director

Location: Flowood, MS

Employment offer contingent upon pre-employment drug test, background check, and MVR.