Accounting, Accounting Software, Accounts Payable, Accounts Receivable, Administrative Skills, Applicant Tracking System, Billing, Billing Records, Business Processes, Business Solutions, Business Support, Candidate Screening, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Documentation, Executive Assistant Skills , Human Resources, Identify Issues, Information Technology & Information Systems, Internet Application, Interviewing Skills, Laboratory Testing, Leadership, Microsoft Excel, Microsoft Office, Office Management, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Project/Program Coordination, Purchase Orders, Reconciliation, Record Keeping, Spreadsheets, Team Player, Test Lab, Time Management, Track Customer Issues, Writing Skills
Billing & Operations Coordinator
Confidential Scientific Testing Laboratory
Downers Grove, IL
Full-Time | 100% Onsite
Join a Team Where Accuracy Drives Success
Our client, a respected scientific testing laboratory, is seeking a highly organized Billing & Operations Coordinator to support accounting, administrative operations, and internal business processes.
This position is ideal for someone who enjoys wearing multiple hats, thrives in a fast-paced environment, and takes pride in keeping operations running smoothly. You'll work closely with leadership while supporting billing, customer accounts, recruiting administration, and day-to-day office operations.
If you're naturally organized, detail-oriented, and enjoy solving problems while improving processes, we'd love to meet you.
What You'll Do
Billing & Accounting
Prepare, review, submit, and track customer invoices for laboratory testing services.
Review purchase orders, billing documentation, and client instructions for accuracy and completeness.
Enter and maintain information across internal systems, client portals, and business software.
Reconcile customer accounts and investigate billing discrepancies.
Maintain customer account records, billing notes, credit balances, and tracking spreadsheets.
Respond professionally to billing questions and customer account inquiries.
Follow established procedures while identifying opportunities to improve workflows and efficiencies.
Administrative Operations
Support recruiting activities including candidate communication, interview scheduling, phone screens, and applicant tracking.
Assist with employee records, onboarding documentation, and personnel file maintenance.
Organize and maintain accounting, HR, and operational documentation.
Handle confidential employee, financial, and customer information with professionalism and discretion.
Maintain accurate internal records that support communication across multiple departments.
Provide administrative support to leadership and assist with special projects as needed.
What We're Looking For
We're seeking someone who enjoys organization, problem-solving, and taking ownership of their work.
You'll be successful if you have:
Experience in billing, accounting support, office administration, operations, or a related role.
Strong Excel and Microsoft Office skills.
Experience working with accounting systems, business software, CRM platforms, or databases.
Excellent written and verbal communication skills.
Exceptional attention to detail and accuracy.
Strong organizational skills with the ability to manage recurring deadlines.
The ability to investigate issues, identify missing information, and confidently determine next steps.
Professional judgment when handling confidential financial and employee information.
Ideal Backgrounds
This opportunity is well suited for professionals with experience in:
Billing Coordinator
Accounting Clerk
Accounts Receivable
Accounts Payable
Administrative Coordinator
Office Manager
Executive Assistant
Operations Coordinator
Project Coordinator
Customer Operations
Business Support
Human Resources Administration
Why You'll Love This Opportunity
This is more than a traditional administrative position. You'll become a key member of a collaborative team where your work directly supports accounting operations, internal business processes, recruiting efforts, and customer service.
You'll have the opportunity to work closely with leadership, contribute ideas for process improvement, and build a long-term career with a stable and growing scientific testing organization.
If you're looking for a role where organization, accuracy, and initiative are recognized and valued, we encourage you to apply today.
Pay: $46,000-$48,000