Billing Representative II

Billing Representative II at Quest Diagnostics

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Billing Representative II

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Category Corporate Location West Hills, California Job function Finance Job family Billing

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionBilling Representative II - West Hills, CA, Monday to Friday, 8:00 AM to 5:00 PM PacificAs a Billing Representative supporting the Remittance Application process, you will utilize various methods to reconcile Accounts Receivable for the purpose of collecting and/or posting revenue for the organization. You will work to reconcile and problem solve issues related to patient, client and/or third party insurance bills.You will leverage your skills and have the ability to:Demonstrate basic math skills using computer keyboard and calculatorsMulti-task and work independently and as part of a team.Demonstrate excellent communication, organization and problem solvingAdapt to change in a fast-paced environmentJoin a cross functional focused team with many opportunities for cross-training and skill/career development Pay range: $18-24 / hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!In an environment where the patient is at the center of everything that we do the individuals in this position typically works with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills. Responsibilities: Analyzes and applies third party, client and patient payments and denials to accounts both manually and electronicallyComplies with departmental Business Rules and Standard Operating Procedures.Interprets explanation of benefits for appropriate follow up action.Completes and tracks refunds/adjustments to customer's accounts, while providing necessary back-up information.Refund reporting generated from Billing Web ITRefund request review through Imaging Work Flow Contacts/coordinates with IT or third party carriers on file issues.Releases electronic files and resolves error reports. .Resolves and researches misdirected cash issues. Conducts data entry and remittance posting and reconciliation activities. Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance. Qualifications: Required Qualifications:High School Diploma / GED or equivalent work experience. Demonstrated ability using computer and Windows PC applications, such as Outlook, Excel, instant message, video conferencing. Strong keyboard and navigation skills and ability to learn new computer programs Required to have a dedicated work area established that is separated from other living areas and provides information privacyAbility to keep all company sensitive documents secure (if applicable)Preferred Qualifications:Previous work experience in a fast-paced environment requiring strong multi-tasking skillsSome College level classes/courseworkPrevious work experience in a customer service environment within the Healthcare / Insurance billing industryMedical terminology acumen and experience. Preferred Skills:Ability to triage and handle escalated situations.Ability to work in a fast-paced environment.Ability to adapt to changes. Ability to develop and maintain client relationships.68787Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

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Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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