Billing Representative

Billing Representative at Quest Diagnostics

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Billing Representative

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Category Corporate Location West Hills, California Job function Operations Job family Billing

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionBilling Representative - Monday to Friday, 8:00 AM to 5:00 PM PacificPay range: $17.20 - $23/ hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs• Annual, no-cost health assessment program Blueprint for Wellness• healthyMINDS mental health program• Vacation and Health/Flex Time• 6 Holidays plus 1 "MyDay" off• FinFit financial coaching and services• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service• Employee stock purchase plan• Life and disability insurance, plus buy-up option• Flexible Spending Accounts• Matching gifts program• Education assistance through MyQuest for Education• Career advancement opportunities• and so much more!In an environment where the patient is at the center of everything that we do, the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis.Responsibilities: Focused efforts on increasing cash and reducing bad debt.Apply payments and denials to third party carriers in all media types.Interpret Explanation of Benefits for appropriate follow-up action.Complete refunds/adjustments to customer''s accounts, while providing necessary back-up information in order to maintain accuracy.Contact third party carriers to follow up on denied and unresponded claims.Analyze and apply denials, process and review claims.Perform screen scrapes.Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.Handle patient indigency and bankruptcy claims.Make have contact with insurance carriers, clients, patients and/or other outside sources.Regular research involving both the web and billing systems.May be a certified Medical Coder and/or involved with medical coding.Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.Ability to work on various other projects as needed.Ability to work overtime as needed based on departmental needs.Qualifications: Requirements:At least one year of relevant experience and/completion of medical administration course. Medical terminology knowledgeMust be able to key 55 WPM with 95% accuracyMeet established production and quality standardsFamiliarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting. Preferred Experience:1-3 years of experience in A/R, Billing, Customer Service, insurance, or healthcare preferred.Understands multiple billing requirements across varies payers and states.Skills:Ability to work well with a fast-paced team and environment.Ability to adapt to changes.Ability to have excellent communication skills, both verbal and written.Ability to multi-task.PC Skills, with specific proficiency in Excel and data entryBasic math skillsGood organizational skills.Ability to work independently and as part of a team.EducationHigh School Diploma or Equivalent (Required)LanguagesEnglish (Required)69039Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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What it's like to work here

Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more

Upcoming events | Quest Diagnostics Our events are the perfect way to meet us and discover more about what it means to choose a career with Quest. Here's the place to keep your calendar up-to-date with all the details of our upcoming virtual and in-person events. View more

Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more

Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do. At the same time, you'll be able to enjoy the satisfaction that comes with joining a network of 50,000 brilliant minds united by a shared passion to build a healthier future. View more

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Equal employment opportunity

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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