Billing Research Specialist

The Intersect Group

Alpharetta, GA

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JOB DETAILS

SALARY

SKILLS

Accounting, Accounts Receivable, Analysis Skills, Asset Management, Billing, Business Transformation, Communication Skills, Corrective Action, Cross-Functional, Customer Satisfaction, Customer Support/Service, Data Analysis, Detail Oriented, Documentation, Finance, Financial Analysis, Financial Control, Financial Services, Leadership, Maintain Compliance, Microsoft Excel, Operational Strategy, Pivot Tables, Problem Solving Skills, Process Analysis, Process Development, Process Improvement, Reconciliation, Resolve Customer Issues, Root Cause Analysis, SQL (Structured Query Language), Sales Operations, Team Player, Trend Analysis, Vendor/Supplier Evaluation

LOCATION

Alpharetta, GA

POSTED

2 days ago

Billing Research Specialist
Location: Alpharetta, GA Local Candidates Only
Pay Rate: $24.50 per hour
Type: 6-month contract with possible extension

Company Overview

The Intersect Group is partnering with a well established organization within the financial services and asset management space that supports complex billing, invoicing, and payment operations for a nationwide customer base. The company is known for its collaborative culture, commitment to operational excellence, and investment in technology modernization initiatives. Employees enjoy a supportive team environment, flexible hybrid scheduling, and opportunities to contribute during a transformative period of growth and process improvement.

Role Summary

We are seeking an experienced Billing Research Specialist to join a high performing billing operations team. This role will play a critical part in ensuring billing accuracy, resolving invoice related discrepancies, and supporting financial controls across a complex customer environment.

The ideal candidate will leverage strong analytical and investigative skills to identify billing variances, research issues, reconcile accounts, and collaborate with internal and external stakeholders. This position offers the opportunity to make a direct impact on operational efficiency, customer satisfaction, and process improvement initiatives during a period of significant system and process transformation.

Key Responsibilities

Analyze daily and monthly billing data to identify trends, discrepancies, and variances
Research and resolve client invoicing inquiries while identifying root causes and corrective actions
Manage special billing reports and ad hoc billing requests for internal and external stakeholders
Review, analyze, and process vendor invoices while ensuring compliance with payment terms
Reconcile vendor statements and investigate outstanding balances or discrepancies
Partner with Accounts Receivable, Sales, Operations, and leadership teams to resolve billing disputes and escalations
Support client invoice audits by preparing documentation, reports, and detailed billing analysis
Identify process improvement opportunities and recommend enhancements that improve billing accuracy and efficiency

Key Requirements

5 to 7 years of progressive billing, invoicing, or revenue operations experience
Advanced Microsoft Excel skills including Pivot Tables, Lookup functions, formulas, and data analysis
Strong financial analysis, account reconciliation, and billing research experience
Experience investigating billing discrepancies and resolving complex customer or vendor inquiries
Bachelors degree in Accounting, Finance, Business, or a related field preferred
Working knowledge of SQL and data querying tools preferred
Strong attention to detail with the ability to identify trends, exceptions, and root causes
Excellent communication, customer service, organization, and problem solving skills in a fast paced environment

Why Join This Opportunity

Hybrid work schedule with 3 days onsite and flexible remote days
Collaborative and supportive team environment
Opportunity to contribute during a large scale business and technology transformation
Exposure to cross functional teams and executive stakeholders
Ability to make a meaningful impact through process improvements and analytics

Apply Today

If you are a detail oriented billing professional with strong analytical capabilities and a passion for resolving complex financial issues, we would like to speak with you. Please submit your resume along with your contact information to The Intersect Group for immediate consideration.

About the Company

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2006

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