The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Tasks also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
Manage the production of special billing reports and requests as required
Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices
Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes
Responsible for understanding the current billing processes for production and distribution of client invoices
Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types
Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations
Prepare and audit databases supporting client audits for Pre and Post Billing activities
Prepare supporting documentation with detailed explanation of database tables for client audits
Review, analyze and prepare vendor invoices, including specialty accounts, for processing
Prepare and scan vendor invoices within imaging system
Responsible for reconciling vendor statements
Identifying the root cause of vendor and client inquiries
Other Duties
Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues
Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed
Manage and monitor improvement actions to measure the success of changes and enhancements
Back up team members in their absence
Create ad hoc reporting as necessary
Assist in client invoice audits
Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements
Other duties and responsibilities as assigned
LEADERSHIP RESPONSIBILITIES
No leadership responsibility
COMPETENCIES - SKILLS
Demonstrate flexibility, self-control, and responsibility
Demonstrates proactive approach internally and externally
Project enthusiasm along with problem solving
Education & Experience
Bachelor's Degree, in Accounting or Finance preferred
Experience working with 3rd party portal
Intermediate-Advanced skills in Excel; including Pivot tables, X-Lookup and V-Lookup
Related work Experience of 5 years or commensurate experience with Billing
Strong financial analytical and customer service skills
Must possess keen attention to detail
Access experience is a plus; Working knowledge of SQL strongly preferred
CORE VALUES
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.
Integrity - Always act with integrity and honesty.
One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking.
Customer Success - Ensure that customer and driver success is at the heart of everything we do.
CULTURAL ATTRIBUTES
At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:
Discipline Drives Quality - Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
Intellectually Curious - Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
Commit and Deliver - Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
Numbers & Facts
Location
Alpharetta, Georgia
Skills
Accountingunmatched
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Continuous Improvementunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Database Technologyunmatched
Detail Orientedunmatched
Documentationunmatched
Electronic Data Interchange (EDI)unmatched
Establish Prioritiesunmatched
Financeunmatched
Financial Analysisunmatched
Financial Reportingunmatched
Follow Throughunmatched
Leadershipunmatched
Marketingunmatched
Pivot Tablesunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Process Improvementunmatched
Production Managementunmatched
Reconciliationunmatched
Resolve Customer Issuesunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Salesunmatched
Sales Managementunmatched
Third-Party Payerunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Relationsunmatched
Vlookupsunmatched
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