The Billing & Revenue Recognition Clerk is responsible for preparing customer invoices, maintaining billing records, supporting revenue recognition activities, and ensuring accurate financial reporting in accordance with company policies and GAAP. The role works closely with Operations, Customer Success, Sales, and Accounting to ensure billings are timely, accurate, and fully supported.
Key Responsibilities:
Billing Operations
- Generates customer invoices based on contractual pricing and billing schedules
- Reviews billing files for completeness and accuracy before processing
- Uploads billing data into Sage and related systems
- Distributes invoices and supporting documentation to customers
- Maintains customer billing records and contract files
- Investigates and resolves invoice discrepancies
Revenue Recognition Support
- Assists with revenue recognition activities in accordance with ASC 606
- Maintains deferred revenue schedules
- Supports monthly revenue accruals and adjustments
- Reviews contracts and billing arrangements for revenue implications
- Reconciles billed revenue to general ledger activity
Reconciliations and Reporting
- Prepares monthly billing and revenue reconciliations
- Researches and resolves reconciling items
- Assists with revenue reporting and KPI tracking
- Supports month-end and year-end close activities
Customer and Internal Support
- Responds to customer billing inquiries
- Partners with Customer Success Managers and Operations regarding billable activity
- Coordinates with Collections on disputed invoices and payment issues
- Escalates contract or billing concerns to management
Compliance and Audit Support
- Maintains documentation supporting billing and revenue transactions
- Assists with internal and external audit requests
- Supports SOX and internal control compliance
- Follow established accounting policies and procedures
This position will perform other duties as assigned based on the needs of the department.
Core Competencies:
- Strong attention to detail
- Excellent organizational skills
- Ability to meet deadlines in a fast-paced environment
- Strong analytical and problem-solving abilities
- Effective written and verbal communication skills
- Customer-service mindset
Required Education & Experience:
- 2+ years of billing, accounts receivable, revenue accounting, or related accounting experience
- Experience with high-volume transaction processing
- Microsoft Excel proficiency (VLOOKUP/XLOOKUP, Pivot Tables, formulas)
- Ability to work with large data files
- Experience with Sage 100 or similar ERP system
- Knowledge of invoicing and customer account reconciliation
- Basic understanding of GAAP principles
Preferred Education & Experience:
- Familiarity with ASC 606 concepts preferred
- Associates Degree in Accounting, Finance, or Business preferred
Salary range: $25.86 - $28.00
This position is based in Pomona, CA.