Billing Specialist

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title Billing Specialist Location Boone, NC Position Number N27469 Department Appalachian Institute for Health and Wellness - 273600

Position Summary Information

Minimum Qualifications

Graduation from high school and minimum of two years of related office experience with billing and credentialing; or an equivalent combination of education and experience.

Diplomas or degrees must be received from appropriately accredited institutions.

License/Certification Required

• Certification: Certified Professional Coder (CPC) from AAPC or Certified Coding Specialist (CCS) from AHIMA or CH-CBS
• Combination of certification and experience will be considered.

Essential Job Functions

• To execute all billing and credentialing for all AppWell clinic facilities.
• Claims Submission: Prepare, review, and transmit claims to insurance companies (commercial and government) for reimbursement.
• Payment posting: Post all payments received via mail, ACHs and or Virtual payments. Front desk staff will post all in-person payments.
• Revenue Cycle Management: Monitor claim status, follow up on unpaid claims, and appeal denied claims to ensure timely payment.
• Patient Billing: Calculate patient responsibility, send patient statements, and handle inquiries about bills.
• Compliance: Adhere to HIPAA regulations to maintain patient confidentiality and comply with all legal/payer requirements.
• Provide front desk back up support to the LLHS Clinic Front Desk as needed.
• Be available to train student interns, graduate assistants, and student employees as appropriate. Serve as a mentor modeling professional behavior.
• Execute Insurance provider enrollment processes and set up.
• Execute Initial set up and maintenance of credentialing for all affiliated providers.
• Update and maintain all CAQH Provider Profiles.
• Proper use and assignment of billing codes.
• Knowledge of HIPAA regulations.
• Stay up to date on appropriate billing codes and procedures.
• Balance end of day according to clinic policies and procedures. Track payments from all sources including Touchnet, Clover, Zelis, Availity, WayStar, (and others) as well as Student Accounts.
• Obtain prior authorizations as needed for allied health provider services.

Preferred Qualifications

Coding Expertise: Proficiency in ICD-10-CM, CPT, and HCPCS Level II coding systems.

Technical Proficiency: Familiarity with Electronic Health Records (EHR) and medical billing software.

Attention to Detail: Ability to spot inaccuracies in medical records and ensure precision in code application.

Communication: Strong verbal and written skills for interacting with providers and patients regarding billing.

Medical Knowledge: Understanding of medical terminology, anatomy, and physiology.

Work Schedule/Hours

Monday-Friday 8:00am-5:00pm

Number of Hours Per Week 40 Number of Months Per Year 11 Mandatory Staff No Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range $30.67

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 05/04/2026 Closing Date Open Until Filled Yes Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants

Submit Cover Letter, Resume and include a list of 3 professional references with contact information included

Quick Link https://appstate.peopleadmin.com/postings/54079 Posting Number 201501072P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter / Letter of Interest

Optional Documents

• List of References with Contact Information