Billing Specialist

Billing Specialist

Position Summary

We are seeking a detail-oriented Billing Specialist to support high-volume billing operations within the transportation and logistics industry. This position will be responsible for ensuring the accuracy and timely processing of customer invoices, reviewing billing discrepancies, performing reconciliations, and maintaining accurate financial records. The ideal candidate will have strong analytical skills, excellent attention to detail, and experience working with large datasets in Microsoft Excel.

Location: Charlotte, NC - position is REMOTE but must be local for team meetings, etc.

Opportunity Type: 6 month contract with potential extensions/permanent conversion.

Pay/Compensation: $23.00/hour

Schedule: Monday-Friday 8am-5pm

Key Responsibilities

• Review and audit pending billing transactions against customer contracts and established rates to ensure accuracy prior to invoicing.

• Research, identify, and resolve billing discrepancies, including inaccurate rates, unusual transactions, and other inconsistencies.

• Prepare and process high-volume daily billing files, upload transactions into Oracle Fusion Cloud, and perform reconciliations to ensure data accuracy.

• Monitor daily billing reports and ensure all assigned billing cycles are completed within established deadlines.

• Execute weekly and monthly balance-forward billing processes using Oracle Fusion Cloud.

• Generate manual invoices and credit memos for various billing categories, ensuring accuracy and alignment with supporting documentation.

• Process invoices related to equipment usage, leasing, repositioning, gate fees, violations, and other transportation-related charges.

• Collaborate with internal operations teams to process invoices for lost, stolen, or damaged equipment.

• Analyze billing and violation documentation to prepare accurate customer invoices and supporting reports.

• Communicate with internal departments and external customers to resolve billing inquiries, discrepancies, and outstanding issues.

• Develop, document, and maintain standard operating procedures (SOPs) for billing processes to ensure consistency and efficiency.

• Assist with internal and external audits by gathering and providing requested billing documentation.

• Ensure compliance with established billing schedules, company procedures, and accuracy standards.

• Perform additional duties as assigned.

Qualifications & Requirements

• Minimum of 2 years of experience in billing, invoicing, transportation, logistics, or a related field preferred.

• College degree preferred.

• Intermediate proficiency in Microsoft Office 365, particularly Excel, including experience using VLOOKUPs and managing large datasets.

• Experience processing high-volume invoices, reconciling billing transactions, and resolving discrepancies.

• Strong analytical and problem-solving skills with excellent attention to detail.

• Excellent written and verbal communication skills with the ability to interact professionally with internal teams and external customers.

• Strong organizational, time management, and prioritization skills.

• Ability to work independently while managing multiple responsibilities and meeting strict deadlines.

• Comfortable working in a fast-paced, team-oriented environment.

• Experience with Oracle Fusion Cloud invoicing or a similar ERP system is a plus.

Category Code: JN005, JN001

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SeniorityLevel: Associate