Billing Specialist

Accounts Receivable Billing Specialist

Job Description

The Accounts Receivable Billing Specialist will support the billing and account maintenance functions for one or more CCS branch offices, working closely with the Billing Manager and branch office General Manager(s). This role will require performing a variety of moderately complex billing functions to ensure the accurate and timely preparation of invoices.

The candidate will be responsible for a number of tasks, including by not limited to:

• Maintain customer information, billing details, and project budgets for assigned accounts
• Maintain contract set-up in the company's financial system to ensure accurate billing
• Prepare and distribute invoices based on data received from customers each month
• Gather and summarize supplemental billing information to accommodate specific customer requirements
• Contact clients via email or phone to resolve billing disputes.
• Investigate and respond to customer inquiries related to billing.
• Carry out billing and reporting activities according to specific monthly close deadlines
• Additional duties as requested

Required Skills

• High level of attention to detail and accuracy
• Excellent written and verbal communication skills
• Experience in a customer service-centric environment with a demonstrated ability to effectively interact and communicate with customers in a professional manner
• Ability to handle confidential and sensitive information
• Strong organizational, analytical, and problem-solving skills
• Ability to multitask in a fast-paced, professional work environment
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Previous experience in Workday is a plus
• Strong understanding of basic accounting principles

Required Education and Experience