Billing, Billing Software, Card Processing, Communication Skills, Credit and Collections, Documentation, Financial Control, Funding, High School Diploma, Home Care, Leadership, Microsoft Access Database, Microsoft Excel, Nutrition, Problem Solving Skills, Procedure Development, Process Management, Reporting Skills, Resolve Customer Issues, Vendor/Supplier Evaluation, Vendor/Supplier Management
Billing Specialist
Reports To
Controller
Core Function
The Billing Specialist is primarily responsible for managing vendor billing processes, client cost-share invoicing, and nutrition donation letters. This role serves as a key liaison between the fiscal department, vendors, and consumers.
Core Responsibilities
- Vendor Billing: Reviewing, analyzing, and balancing vendor invoices. This includes uploading data into SAMS and submitting late bills.
- Invoicing & Collections: Generating and distributing monthly cost-share and state contract invoices. The role involves handling consumer inquiries via phone, processing credit card payments, and providing aging reports to the State Home Care (SHC) Director.
- Client Verification: Verifying client information specifically for State Home Care and Crisis programs.
- Compliance & Documentation: Creating and maintaining procedure documentation and providing backup for E-Billing.
Essential Qualifications
- Education: High School Diploma.
- Technical Skills: High level of computer acuity with "excellent knowledge" of Microsoft Access, Excel, and third-party invoicing software.
- Communication: Ability to communicate face-to-face and telephonically with clients, co-workers, and multiple levels of leadership to resolve complex billing issues.
- Reliability: A requirement for regular and reliable attendance and the ability to maintain a professional workspace.