Billing Specialist
Full Time
** Pay between $18-19/hour **
Pay rate based on experience
At Genacross Lutheran Services, we've been serving individuals, families, and communities for over 160 years. As a faith-based nonprofit, our team is driven by compassion, integrity, and a commitment to making a meaningful difference every day.
We are currently seeking a Billing Specialist to support our financial operations through accurate billing, collections, and accounts receivable management across our ministries.
What you'll do as a Billing Specialist:
- Manage billing and collections for accounts receivable, ensuring accuracy and timeliness
- Generate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accounts
- Reconcile census data and complete month-end closing processes
- Review accounts receivable aging reports and assist with monthly financial reporting
- Follow up on outstanding balances and support collection efforts, including escalations when needed
- Communicate with residents, families, and case workers regarding account questions and billing details
- Collaborate with admissions and social services teams to ensure accurate resident information
- Maintain compliance with Medicaid/Medicare regulations and stay current on billing practices
Billing Specialist Requirements:
- Associate's degree in Accounting or related field (preferred)
- 3-5 years of billing or collections experience (healthcare or long-term care preferred)
- Strong knowledge of Microsoft Office (Excel, Word, Outlook)
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Excellent interpersonal skills.
- Ability to handle sensitive conversations with professionalism and empathy
- Detail-oriented with the ability to manage multiple priorities
Why Join Genacross?
We value our team members and offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Life insurance
- 401(k) with 4% employer contribution
- Paid time off (PTO)
- Short-term disability coverage
- Health savings account (HSA)
- Employee assistance program (EAP)
- Tuition reimbursement
- Employee discounts
Join Genacross Lutheran Services - A faith-inspired career starts here.