Title: Billing Supervisor
Schedule: Full-Time -Exempt
Work Location: Long Beach or Orange County, CA (Onsite)
About the Opportunity
A growing mid-size law firm is seeking a detail-oriented Billing and Communications Supervisor to join the team at their headquarters in the World Trade Center, downtown Long Beach. This role is ideal for someone who thrives in a fast-paced legal environment and enjoys problem-solving, team collaboration, and process improvement. We’re looking for a Billing & Communications Coordinator to serve as a key point of contact between our firm, insurance adjusters, carriers, and clients. This role is ideal for someone with strong communication and organizational skills who can manage billing-related correspondence, follow up on outstanding items, and help keep matters moving efficiently. The right candidate is professional, detail-oriented, responsive, and comfortable communicating with multiple parties throughout the claims and billing process.
Key Responsibilities- Excel/reporting tools for tracking
- Audit trail maintenance write-offs
- Client-service orientation
- High level of confidentiality and professionalism
- Vocal, able to identify and escalate collection issues
Ideal Candidate Profile- Maintaining bill rates within ProLaw system software and various e-billing
websites - Submitting automated LEDES files via customized E-Billing Hub portal
- Tracking status of e-billed invoices
- Coordinating appeals responses from attorneys for deductions taken
- Logging external write-offs
- Revising and resubmitting any rejected invoices
- Processing edits provided by attorneys for their time entries
- Organizing and attaching supporting receipts for expense charges
- Collection calls and e-mails with clients and monthly updates to team
Qualifications- Strong attention to detail and organizational skills
- Excellent communication and follow-up abilities
- Proficiency with billing software (ProLaw, E-Billing Hub) a plus
- Positive attitude and proactive approach to challenges
- Microsoft Excel: 4 years (Preferred)
- Billing Experience: 4 years (Required)
Compensation & Benefits- Pay: $75-90K DOE
- 401(k)
- 401(k) + matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance