Billing, Call Volume, Claims Processing, Clinical Laboratory, Communication Skills, County Ordinances, Detail Oriented, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Administration, Healthcare Providers, Medical Billing, Medical Diagnosis, Medical Office, Medical Office Administration, Medical Records, Organizational Skills, Regulatory Compliance, State Laws and Regulations, Telephone Skills, Time Management, Writing Skills
Patient Information Specialist (Billing Support) | $20-$24/hr | Mon-Fri, 8:00 AM-4:00 PM | Temporary (2-3 Months)
Ultimate Staffing is partnering with a Medical Diagnostic Laboratory in Irvine seeking a Patient Information Specialist / Billing Support Specialist to assist through a high-volume period. This is a temporary role (2-3 months) focused on outbound calls to clinics and providers to obtain patient information needed for billing and claims processing.
This is a great opportunity for someone who is detail-oriented, comfortable on the phone, and experienced in medical office or healthcare administrative workflows.
- Employment Type: Temporary (2-3 months)
- Pay Rate: $20-$24/hour
- Schedule: Monday-Friday, 8:00 AM - 4:00 PM
- Location: onsite in Irvine, CA
Key Responsibilities
- Make outbound calls to physicians, clinics, and healthcare providers to request patient or claim information
- Follow up on incomplete records needed to move forward with the billing and claims process
- Accurately document updates and communications in internal systems
- Review patient files and identify missing or incorrect information
- Maintain organized tracking of outreach and follow-ups
- Support billing and administrative teams in clearing backlog and meeting deadlines
- Handle communications professionally and efficiently with external offices
- Maintain confidentiality and adhere to HIPAA and compliance standards
Qualifications
- Previous experience in a medical office, healthcare admin, or billing support role preferred
- Comfortable making high-volume outbound calls and following up
- Clear, professional communication skills (phone and written)
Ultimate Staffing offers benefits including health care coverage, 401K, holiday pay and the opportunity to grow into permanent positions with oustanding companies. Apply now to become a part of our dedicated team of professionals and grow within your career!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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Ultimate Staffing Services