Billing Team Lead

We believe in setting our employees up for success. That’s why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the Synchrony team will always have your back.

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Job Summary
The Billing Team Lead is responsible for overseeing and managing the billing operations of a company or department. They lead a team of billing associates and ensure accurate and timely invoicing, payment processing, and reconciliation. The Billing Team Lead collaborates with other departments such as facilities and residents to resolve billing issues, implement process improvements, and ensure compliance with billing regulations and policies. They also provide training and guidance to team members. The role requires strong organizational, analytical, and communication skills, as well as a thorough understanding of billing systems and procedures.

Roles and Responsibilities
• Processes insurance claims and resolutions timely.
• Completes insurance verifications.
• Reconciles facility census changes.
• Answers billing phone calls and questions and follows up as necessary.
• Monitors daily workflow and adjusts schedules as needed.
• Collaborates with the Business Office Manager on providing documentation for audits.
• Partners with facilities, health care professionals, and billing staff to close unresolved billing issues.
• Assists the Business Office Manager and Billing Associates on end of month close activities.
• Assists with onboarding employees and special projects as needed.
• Supports location, departmental goals, and the overall objectives of the Company.
• Other duties as assigned.

Qualifications
Education: High School / GED
Experience: 3-5 years

Licenses and Certifications
CPHT preferred

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.