Biomedical Engineer
Location: Jericho, NY
Salary: $80,000 - $90,000 annually
Benefits: Medical, Dental, Vision, 401k
LHH Recruitment Solutions is partnering with an innovative healthcare technology client to identify a Biomedical Engineer to join its growing team in Jericho, NY. This role is ideal for a technically driven professional who enjoys working directly with customers, supporting medical technology solutions, and collaborating cross-functionally to deliver exceptional service and product performance.
The successful candidate will provide technical support, onboarding, product implementation assistance, and customer training while helping ensure a seamless user experience for clients utilizing advanced ambulatory monitoring solutions.
Key Responsibilities
Technical Support & Customer Success
Provide timely technical support to existing customers and troubleshoot product-related issues
Partner with the sales team to deliver technical demonstrations and support prospective customer evaluations
Conduct software demonstrations and answer technical product questions
Deliver onboarding and training sessions for new clients following established procedures
Document support activities and customer interactions accurately and in a timely manner
Escalate complex technical issues and collaborate with leadership to identify solutions
Work closely with Customer Support teams to minimize operational disruptions and maintain customer satisfaction
Product Implementation & Project Support
Collaborate with project managers to support customer-specific product customization requests
Assist with coordination, validation, and deployment of software and product updates
Participate in testing and quality assurance activities as needed
Support ongoing product enhancement initiatives and customer adoption efforts
Cross-Functional Collaboration
Work with internal teams to ensure successful implementation and operation of products and services
Communicate technical information effectively to both technical and non-technical audiences
Support additional engineering and operational initiatives as assigned
Qualifications
Required
Knowledge of electrical engineering and computer science principles
Experience working with Windows-based PCs and Linux environments
Familiarity with cloud platforms such as AWS, Alibaba Cloud, or similar solutions
Strong analytical and problem-solving abilities
Ability to assess technical issues and develop effective solutions
Excellent communication and teamwork skills
Strong organizational skills and attention to detail
Preferred
Bachelor's degree in Biomedical Engineering, Electrical Engineering, or a related technical discipline
Basic understanding of ECG technology and related medical devices
Experience supporting healthcare technology, medical software, or medical device products
Training & Development
The selected candidate will receive training on:
Proprietary healthcare information systems and product platforms
Quality Management System (QMS) processes and procedures
Product-specific workflows and client implementation protocols
Compensation & Benefits
Salary range: $80,000 - $90,000 annually
Comprehensive benefits package
Opportunity to work with cutting-edge healthcare technology
Collaborative and growth-oriented work environment
Professional development and training opportunities
LHH Recruitment Solutions is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Pay Details: $80,000.00 to $90,000.00 per year
Search managed by: Andrew Khanija
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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