Ready to put your mechanical savvy to work where it matters most—inside hospitals? At STERIS, we power safer care by keeping critical medical equipment up and running.
Is this you?
- Comfortable working independently in a remote, customer-facing capacity?
- Skilled with your hands and energized by troubleshooting?
- Experienced in fields like HVAC, refrigeration, boilers/chillers, equipment maintenance and repair, diesel/automotive, aviation, plumbing, or electrical?
- Based in California and open to a dynamic schedule with occasional overnights and early/late shifts?
What you’ll tackle
- Diagnose, repair, and maintain STERIS and competitor medical devices, systems, and components.
- Own your workflow: plan PMs, service and warranty calls, installations, field upgrades, and more—balancing customer priorities and business needs.
- Leverage digital platforms to complete regulatory compliance requirements and to capture/document troubleshooting.
- Escalate effectively with Tech Support, Engineering, and Service Contract Management to resolve complex issues.
- Advise customers on options, timelines, and pricing; with manager support, coordinate with Sales to elevate the customer experience and identify opportunities.
- Support multiple customer locations across the assigned California territory as service agreements require.
What you bring
- High School Diploma or GED AND 4+ years of professional experience, including at least 2 years in a mechanical/technical role. An associate degree, relevant certifications, competitive equipment training, or related military experience may be considered toward the technical experience requirement.
- Valid driver’s license; able to complete background and physical assessments to obtain and maintain vendor credentialing.
- Strong customer and team interaction skills; clear written and verbal communication.
- Foundational PC and mobile skills (Windows, email, navigation, mobile apps, and data entry across systems).
- Schedule flexibility for early/late hours and potential overnights.
Why you’ll love it here
- Competitive pay
- Robust PTO plus 9 company holidays
- Comprehensive medical, dental, and vision benefits
- Company vehicle, phone, and laptop
- Provided tools, equipment, and uniforms
- Short- and long-term disability coverage
- 401(k) with company match
- Maternity and paternal leave
- Optional add-on benefits and discounts (including pet insurance)
- Tuition reimbursement and ongoing education support
- Excellent advancement opportunities and long-term stability
Where you’ll work
This is a remote, customer-facing position working primarily inside hospitals. To serve customers in the assigned territory, you must be based in California.
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STERIS - Commercial Operations