Job Description
Position Summary:
喝JointheTeamBehindLife-SavingCare:DepartmentQualitySpecialist-BloodBank|ORMCLaboratory
Are youpassionateaboutquality,regulatoryexcellence,andpatientsafety?OrlandoHealthOrlandoRegionalMedicalCenter(ORMC),CentralFlorida'sonlyLevelITraumaCenter,isseekingaDepartmentQualitySpecialisttosupportourBloodBankoperationsandhelpensurethehigheststandardsoftransfusionmedicine.
In this vital role, you'll partner with laboratory leadership and clinical teams to drive quality initiatives, maintainregulatorycompliance,supportaccreditationreadiness,andenhanceprocessesthatdirectlyimpactpatientoutcomes.Yourexpertisewillhelpensurethateverybloodproductisdeliveredsafely,accurately,andefficientlywhenpatientsneeditmost.
Schedule: Dayshift, Full-time Monday-Friday
WhatWe'reLookingFor:
ExperienceinBloodBank,TransfusionServices,orClinicalLaboratoryOperations
Knowledgeofqualitymanagement,regulatorycompliance,andaccreditationstandards
Stronganalytical,problem-solving,andprocessimprovementskills
Passionforpatientsafetyandcontinuousimprovement
Abilitytocollaborateacrossmultidisciplinaryteams
WhyORMC?
At Orlando Health ORMC, you'll join a nationally recognized healthcare organization wherequalityisn'tjustametric,it'sacommitment.Bepartofahigh-performinglaboratoryteamthatsupportsoneoftheregion'sbusiesttraumaandspecialtycarecenterswhileenjoyingexceptionalcareergrowthanddevelopmentopportunities.
Why Orlando Health Is Your Best Place to Work
At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one:
Health & Wellness
- Multiple medical, prescription, dental, and vision plans
- Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
- On-site pharmacy and discounted health services
- Wellness incentives—earn up to $500/year
Financial Security
- Competitive 401(k) plan with up to 5% employer match
- Group life, short‑term, and long‑term disability insurance at no cost
Time Away & Family Support
- Nearly five weeks of PTO—including vacation, holidays, and sick leave
- Four-week paid parental leave for eligible team members
- Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
Learning & Career Growth
- “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
- Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
- Full career development resources: coaching, workshops, events, and leadership training
Extra Perks
- Employee Assistance Program (EAP) offering confidential counseling services
- Access to discounts on attractions, travel, cell phones, insurance, and more
Responsibilities:
Essential Functions
- Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
- Recommends system usage improvements to enhance departmental workflow and efficiency.
- Prepares the department for system upgrades or maintenance.
- Performs occasional informal end user system training on various departmental specific applications.
- Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.
- Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user productivity improvement or departmental file-sharing.
- Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject matter expert under the lead of or in conjunction with Information Services.
- Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
- Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
- Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
- Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
- Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission and the College of American Pathologists.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Understands the core business practices of the department.
- Cross-trains other team members as necessary to provide backup.
- Documents processes and activities.
- Provides on-call support as needed.
- Perform Specimen collection procedures, specimen receiving, and processing as needed it.
- Responsible for an active role in the Lab Quality Improvement Program.
Qualifications:
Education/Training
|
Licensure/Certification
|
Experience
|
Numbers & Facts
| Location | Orlando, Florida |
| Job Type | Full-time |
Skills
- Americans with Disabilities Act (ADA)unmatched
- Banking Servicesunmatched
- Blood Bankunmatched
- Business Practicesunmatched
- Career Counselingunmatched
- Cellular Telephoneunmatched
- Clinical Laboratoryunmatched
- Coachingunmatched
- Dental Insuranceunmatched
- Disability Insuranceunmatched
- FMLA (Family and Medical Leave Act of 1993)unmatched
- Healthcareunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Insuranceunmatched
- Laboratoryunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Microsoft Officeunmatched
- Microsoft SharePointunmatched
- On Callunmatched
- Pathologyunmatched
- Patient Careunmatched
- Performance Analysisunmatched
- Pharmacyunmatched
- Prescription Drugsunmatched
- Problem Solving Skillsunmatched
- Productivity Managementunmatched
- Quality Assuranceunmatched
- Quality Managementunmatched
- Regulatory Complianceunmatched
- Regulatory Requirementsunmatched
- Reporting Skillsunmatched
- SQL (Structured Query Language)unmatched
- Safety Systemsunmatched
- Sample/Specimen Processingunmatched
- Specimen Collectionunmatched
- Student Loansunmatched
- Systems Administration/Managementunmatched
- Vision Planunmatched
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