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Blue Yonder Power User

Mindlance
  • Bernville, PA
  • Instant Apply
30+ days ago

Job Description

WMS Power User (Blue Yonder Discrete)

The Power User is responsible for the definition, setup and management of Blue Yonder Discrete WMS in our Bernville, PA site. Drives system development, setup and configuration, coordinates and documents necessary improvements for development, manages effective release management with IT and ensures both implementation and operations are aware of updated features. The role works closely with engagement & delivery project teams for the analysis, planning, roll-out, UAT and testing for new and existing clients.

Provides regional support and interacts with CEVA employees from various departments and external clients, 3PLs, carriers and suppliers globally for the below key tasks:

  • System types and definition during the engagement & delivery process for new clients

  • System configuration and testing: Ensure IT system configuration and planning phase (in parallel to the operations preparation) allowing system deployment at time of start of business

  • Operations preparation and planning: In close collaboration with internal and client stakeholders to arrange the necessary setup, development, documentation and training to execute the business

  • Identify systemic solutions to operational requirements and improvement initiatives

  • Roll out, go-live and stabilization, monitoring and improvement of the systems with clear timelines and quality check points to ensure client satisfaction and productivity

  • Support Key Users within the operations as necessary

Key Responsibilities

Main areas of focus and responsibility within the role:

1

Serves as primary, systems point-of-contact for internal/external customer, operations, business development.

2

Assists in analysis, definition, and then documents detailed requirement specifications for changes or new functionality

3

Assist with system maintenance and configurations

4

Serve as SME (Subject Matter Expert) for CEVA customer facing application(s).

5

Log systems problems in the CEVA Help Desk system for tracking and analytical purposes

6

Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.

7

Pro-actively & continuously seeks to improve the highest level of service from the application(s).

Actively collaborates with IT , customer success, engineering, and operations in order to innovate and differentiate

9

Maintain prioritized systems task list and coordinate with CEVA Corporate office to ensure task resolution occurs.

10

Effectively identify and escalate issues as appropriate.

Requirements

Education & Qualifications

  • Equivalent of a Bachelor s degree in business management, IT or Supply Chain Management. At least 5 years of warehousing or logistics.

  • Bachelor/Master s degree

Experience

  • Proven track record in implementations systems projects

  • Strong affinity with IT systems and the related impact/benefits to solution design

  • In-depth understanding of complex supply chain solutions and the deployment of value creating/generating solutions

  • Knowledge of Blue Yonder Discrete

  • Experience in applying order, transportation and other logistics management systems to a variety of complex global supply chain operations

  • In depth supply chain with hands-on practical experience

Specialist Knowledge & Skills

  • Above average communication skills at various levels (written and verbal)

  • Exceptional aptitude ability to quickly understand customer s internal and external supply chain processes, policies & systems with ability to apply and further expand CEVA operating capabilities

  • Broad view of the business with in-depth understanding of business strategy, operating processes and capabilities, business process standardization, enabling technologies, and governance

  • The ability to assimilate and correlate disconnected processes and procedures and articulate their collective relevance to the organization and to high-priority business needs

  • Strong analytical skills.

  • Strong affinity towards IT solutions and landscapes

  • Blue Yonder Discrete

Interpersonal & Communication Skills

  • Strong situational analysis and problem solving abilities

  • Strong communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

  • Team player

  • Ability to work well under pressure



Benefits:

  • Health insurance
  • 401(k)

Numbers & Facts

LocationBernville, PA

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