The Host/Hostess is responsible for creating a positive first impression by welcoming guests into the restaurant, managing reservations and waitlists, seating guests, and providing menus. This role sets the tone for a great dining experience.
Key Responsibilities
Greet guests warmly and professionally as they arrive.
Manage reservations and seating arrangements to ensure efficient service flow.
Escort guests to their tables and provide menus.
Maintain a clean and organized front-of-house area, including the host stand and entrance.
Monitor dining room flow and coordinate with servers to ensure balanced seating.
Answer the phone and assist with inquiries, takeout orders, and reservations.
Assist with guest needs and address any concerns promptly and courteously.
Thank guests as they leave and invite them to return.
Other duties as assigned.
Requirements
Previous customer service or hospitality experience preferred.
Excellent communication and interpersonal skills.
Ability to remain calm and composed under pressure.
Excellent communication and interpersonal skills.
Friendly, courteous, and professional demeanor.
Flexibility to work evenings and weekends as needed.
Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Numbers & Facts
Location
Stanford, Kentucky
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Interpersonal Skillsunmatched
Organizational Skillsunmatched
Restaurantunmatched
Telephone Skillsunmatched
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