Board Services Coordinator (Hybrid)

We’re looking for a detail-loving, people-focused Board Services Coordinator to join our team in Downtown Orlando! In this role, you’ll support our Manager of Board Services and Executive Team while helping keep our Board of Directors and committees running smoothly. You’ll be a go-to resource for coordination, organization, and communication—and a trusted professional when it comes to handling confidential information.

If you enjoy juggling calendars, organizing meetings, and being at the center of important conversations, this could be a great fit for you.

What You’ll Do

• Keep calendars, schedules, appointments, and meetings organized and up to date

• Provide administrative support to the Manager of Board Services and Executive Team

• Help coordinate Board of Directors and committee meetings from start to finish

• Prepare and distribute agendas, meeting materials, notifications, and calendars

• Maintain online Board and committee calendars

• Serve as backup recording secretary for Board and committee meetings

• Prepare, transcribe, and maintain meeting minutes, bylaws, policies, and official documents

• Share key decisions, actions, and follow-ups after meetings

• Track outstanding agenda items and follow up to ensure timely completion

• Maintain the Board Members’ roster and manage logistics such as travel, room bookings, and meals

• Coordinate public participation for Board and committee meetings

• Help manage and update the Board information portal to support transparency

• Assist with onboarding and orientation for new Board and committee members

• Ensure Board and committee travel reimbursement claims are submitted

• Handle internal and external correspondence, including sensitive information

• Support front desk duties during meetings, including mail and visitor direction

• Act as Records Coordinator to ensure proper record retention

• Conduct research, collect data, and help prepare reports and presentations

• Proofread and edit reports and documents

• Respond to general email and phone inquiries

• Run errands and assist with other duties as needed

What We’re Looking For

• A strong customer-service mindset

• Ability to multitask and stay organized in a fast-paced environment

• Advanced skills in Microsoft Word, Excel, PowerPoint, and Adobe products

• Excellent written and verbal communication skills (grammar lovers welcome!)

• Strong planning, organizational, and follow-through skills

• Ability to work independently, meet deadlines, and stay calm under pressure

• Detail-oriented, analytical, flexible, and solution-focused

Qualifications

• Associate’s degree (AA) or equivalent work experience

• At least six (6) years of administrative experience supporting senior leadership

• Experience supporting a Board of Directors

Why You’ll Love Working Here

You’ll play an important role in supporting leadership and governance while working with a collaborative team in a Downtown Orlando location. This position offers variety, responsibility, and the chance to make a meaningful impact behind the scenes.