Body Shop Customer Service Representative

Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team.Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!

If you have experience in retail sales, call center or any customer service role -- we want to talk to you!

Responsibilities include but aren’t limited to:

• Triage appointments and incoming customers
• Answer phones and direct inquiries to the proper department and follow up in a timely manner
• Calculate the customer’s bill using the dealership’s computer system
• Make changes accurately and issue receipts to customers
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• File Service Repair Orders

Requirements:

• Excellent communication skills
• Basic accounting skills
• Detail-oriented
• Experience with Microsoft Office suite
• Automotive experience a plus
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance

We Offer:

• Medical + Dental insurance
• 401k match program
• Paid training
• Paid time off