The Body Shop Porter plays a vital role in supporting the collision center by coordinating vehicle movement, assisting with intake and delivery, and maintaining an organized, high-quality repair environment. This position ensures smooth shop flow, supports quality control processes, and contributes to on-time vehicle delivery and customer satisfaction.
Duties and Responsibilities:
Greet customers and tow drivers professionally; assist with vehicle drop-offs and direct them to the appropriate location or contact.
Perform walk-arounds, noting damage, mileage, VIN, and tag numbers, including for towed vehicles.
Move vehicles between the collision shop, service drive, and lot to maintain optimal traffic flow.
Support quality control test drive process by retrieving, test driving, and documenting vehicles post-repair.
Communicate effectively with estimators and technicians on vehicles needing minor rework or follow-up to reduce cycle time and support delivery deadlines.
Pick up and return loaner vehicles from off-site dealerships as needed.
Assist with transporting total loss vehicles and coordinating with tow drivers to ensure safe vehicle removal without damage to surrounding property.
Maintain cleanliness and organization in the shop, lot, and work areas.