Booking Coordinator (Remote)

HB Travels
  • Provo, UT
  • Remote
    23 days ago

    Job Description

    Job Type: Full-Time | Remote | Flexible Schedule

    About the Role

    We are expanding our remote team and are looking for a detail-oriented Booking Coordinator to assist clients with reservations, travel planning, and customer support.

    As a Booking Coordinator, you'll help clients organize travel arrangements, coordinate reservations, and provide outstanding service throughout the booking process. If you're organized, enjoy helping others, and thrive in a customer-focused environment, this is an excellent opportunity to build a rewarding career in the travel services industry.

    No prior travel industry experience is required. We provide comprehensive training and ongoing support.

    What You'll Do

    • Coordinate reservations for hotels, resorts, cruises, vacation packages, tours, and other travel services
    • Assist clients with booking requests, confirmations, itinerary updates, and travel documentation
    • Respond to customer inquiries by phone, email, and online communication platforms
    • Research destinations, accommodations, and travel options that meet client preferences
    • Maintain accurate customer profiles and reservation records
    • Communicate booking details and travel information clearly and professionally
    • Provide exceptional customer support before, during, and after travel
    • Build lasting client relationships through outstanding service

    Qualifications

    We're looking for individuals who have:

    • Strong communication and customer service skills
    • Excellent organizational and multitasking abilities
    • Attention to detail and problem-solving skills
    • Ability to work independently in a remote environment
    • Basic computer proficiency and confidence using online systems
    • A positive attitude and willingness to learn

    Previous experience in customer service, hospitality, scheduling, administrative support, retail, reservations, or travel is beneficial but not required.

    What We Offer

    • 100% Remote Position
    • Flexible Scheduling Options
    • Comprehensive Training Program
    • Ongoing Mentorship and Professional Development
    • Supportive and Collaborative Team Environment
    • Opportunities for Career Growth
    • Performance-Based Compensation
    • Access to Travel Industry Resources and Benefits

    Why Join Our Team?

    We believe every great vacation begins with careful planning and exceptional customer service. As part of our team, you'll help clients create unforgettable travel experiences while building valuable skills in a supportive, remote work environment.

    Whether you're starting a new career or looking for a flexible opportunity with room to grow, we're committed to providing the training, resources, and support you need to succeed.

    Work Location

    Remote — applicants must reside in approved hiring regions.

    Apply Today

    If you're ready to build a rewarding remote career while helping clients plan incredible travel experiences, we'd love to hear from you.

    Submit your application today to begin the next step in our hiring process.

    Numbers & Facts

    LocationProvo, UT (
    Remote
    )

    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Documentationunmatched
    • Hotel Reservationunmatched
    • Mentoringunmatched
    • Multitaskingunmatched
    • Online Communicationsunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Retailunmatched
    • Team Playerunmatched
    • Training/Teachingunmatched
    • Travel Industryunmatched
    • Travel Planningunmatched
    • Work From Homeunmatched

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