Booking Support Coordinator

We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment.

Key Responsibilities

• Gather information regarding client needs and preferences
• Research available options and services
• Assist with booking and reservation requests
• Coordinate accommodations, transportation, activities, and related arrangements
• Review booking information for accuracy
• Provide confirmations and important updates
• Assist with changes and special requests
• Maintain organized client and booking records
• Follow up when additional information is required
• Communicate professionally with clients and service providers

Qualifications

• Strong communication and interpersonal skills
• Excellent attention to detail
• Good organization and time-management abilities
• Comfortable researching information online
• Ability to prioritize multiple client requests
• Comfortable learning online platforms and systems
• Reliable and professional
• Previous customer service, reservations, hospitality, or coordination experience is helpful

Position Highlights

• Fully remote environment
• Structured onboarding and training
• Ongoing education and development
• Access to online tools and professional resources
• Team support