Bookstore Clerk I

Elgin Community College

Elgin, Illinois

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JOB DETAILS

SKILLS

Administrative Skills, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Employee Assistance Plan, Fax Machines, Financial Aid, Financial Statements, Financial Transactions, Inventory Control System, Inventory Management, Operations Management, Organizational Skills, Presentation/Verbal Skills, Pricing, Process Development, Reconciliation, Retirement Plan, Shipping/Receiving, Student Housing, Telephone Skills, Transaction Processing/Management, Tuition Reimbursement, Writing Skills

LOCATION

Elgin, Illinois

POSTED

30+ days ago

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

20-25 hours per week

Rate of Pay:

This is a Part-Time Support Staff position at grade 7, with an hourly pay rate of $15.74 to $17.07. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

Retirement Plans (Pension, 457b, 403b)
Paid Time Off
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)

FLSA Status:

Non-Exempt

Grant Funded:

Job Summary:

The Bookstore Clerk I provides customer service to bookstore patrons by assisting with inquiries, purchases, and returns. This role operates cash registers accurately, processing all forms of payment, and supports inventory management through pricing, stocking, and organizing merchandise. The Clerk I also maintains data in the automated system, creates and processes bookstore orders, and generates receiving documents to ensure accurate recordkeeping and efficient operations.

Required Knowledge, Skills & Abilities:

1. High school diploma or general education degree (GED); or equivalent combination of education and/or experience.
2. One year general office or retail experience.
3. Strong customer service skills.
4. Excellent verbal and written communication skills.
5. Computer skills.
6. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Desired Knowledge, Skills & Abilities:

Essential Duties:

1. Assist customers in all areas of the bookstore, providing excellent service and support.
2. Operate cash registers and process monetary transactions accurately.
3. Maintain register accuracy by balancing the cash drawer to the register tape daily.
4. Support bookstore management with clerical tasks, including balancing cash reports, analyzing statements, reconciling financial aid transactions, and answering phones.
5. Handle general merchandise tasks such as faxing/calling orders, receiving shipments, pricing, and stocking items.
6. Maintain the inventory control system by adjusting stock items, creating proposed orders, and generating receiving documents.
7. Ensure the bookstore remains clean, organized, and welcoming.

Other Duties:

1. Assist with data entry.
2. Perform other duties as assigned which pertain to the job description.

Physical Demands:

Medium (up to 50 lbs. occasionally or 30 lbs frequently or 10 lbs constantly)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 12/16/2025. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 12/23/2025 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

About the Company

Elgin Community College

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