Position Information
TYPE OF RECRUITMENT: External
POSITION: Bookstore & Mail Services Associate
LOCATION: NDSCS - Wahpeton, North Dakota
TYPE OF APPOINTMENT: Full-time, 12-month, benefited position
WHO MAY BE CONSIDERED: Anyone eligible to work in the United States
JOB SUMMARY: The Bookstore & Mail Services Associate provides front-line support for the daily operations of the NDSCS Bookstore and Mail Services. Responsibilities include receiving, sorting, and distributing incoming and outgoing mail and packages; assisting students, faculty, staff, and visitors at the bookstore and mail service counters; processing point-of-sale transactions; and supporting inventory, shipping, and receiving activities. This position ensures accurate, efficient, and customer-focused service that supports the academic and operational needs of the campus community.
Minimum Requirements
High school diploma or equivalent
Excellent customer service, interpersonal, and communication skills.
Ability to adapt to changing priorities and provide professional service to students, faculty, staff, and visitors.
Ability to maintain confidentiality and handle sensitive information appropriately.
Strong organizational skills with attention to detail and accuracy.
Ability to prioritize tasks and work effectively in a fast-paced environment.
Ability to work independently and collaboratively as part of a team.
Proficiency with Microsoft Office and general computer applications.
Ability to learn and use mail, shipping, point-of-sale, inventory, and package tracking systems.
Ability to lift, move, and transport mail tubs, packages, and supplies weighing up to 50 pounds, including loading/unloading delivery vehicles and transporting mail between campus buildings.
Valid driver's license and ability to meet institutional driving requirements
Preferred Qualifications
Associate degree in business, retail, or related field.
Customer service, retail, shipping/receiving, mail services, or related experience preferred.
Experience using POS, inventory, or shipping systems preferred.
Experience working in a fast-paced, customer-focused environment
Additional Information
SALARY: 36,921 to 41,000 - commensurate with education and experience
BENEFITS: NDSCS offers a comprehensive benefits package with an estimated value of over $25,000. The package includes single or family health insurance coverage with premiums paid for by the College - with an effective date for new employees the first of the month following the date of hire. Other benefits include basic life insurance, annual and sick leave, retirement plan, tuition waiver, spouse/dependent tuition discount, and employee assistance program. Optional benefits include life, dental, and vision insurance, a flexible spending account, and supplemental retirement plans.
DATE AVAILABLE: As arranged
SCREENING BEGINS: Immediately - for full consideration, applications should be received as soon as possible.
BACKGROUND CHECK: NDSCS requires a successful background check for the selected candidate prior to an official offer of the position.
HOW YOU WILL BE EVALUATED: To be considered, interested candidates must submit an NDSCS employment application. A resume and cover letter may also be required in certain positions. Official transcripts must be made available upon request. Only applicants who appear best qualified based on this review will be invited for a personal interview. The submission of all required materials by the screening date is the responsibility of the applicant.
VETERANS' PREFERENCE: This position is subject to North Dakota Veterans Preference requirements and follows NDUS Policy 601.0 Veterans Preference. An NBG 22 or DD-214 must be provided if claiming veterans preference. If claiming disabled status, a current letter of disability from the VA dated within the last 12 months must also be submitted.
OPEN RECORDS: Pursuant to N.D.C.C. Section 44-04-18, except as otherwise specifically provided by law, all records of NDSCS are public records, open and accessible for inspection during regular office hours. NDSCS shall comply with public records laws and will not disclose information that is considered exempt under the public records laws.
REASONABLE ACCOMMODATION: NDSCS is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact NDSCS Human Resources at 701-671-2903 or NDSCS.HR@ndscs.edu
EQUAL OPPORTUNITY: NDSCS does not discriminate on the basis of age, color, gender identity/expression, genetic information, marital status, national or ethnic original, mental or physical disability, public assistance status, race, religion, sex, sexual orientation, familial or parental status, status as a U.S. veteran/service member, or participation in lawful activity off the employer's premises during nonworking hours which is not in direct conflict with the essential business related interests of the employer.