Bookstore Sales (Associate)

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolinaor a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail –The Retail Services department is responsible for all activities related to retail sales for customers who visit, call or email Ruth’s Attic Bookstore at The Cove.  The department’s goal is to provide merchandise that will inspire the Body of Christ.  The department purchases, receives, merchandises and sales inventory to customers providing excellent customer service, product knowledge and sales that meet the goals of the BGTC.

Job Summary –The Bookstore Sales - Associate performs daily operational duties that provide customers with a pleasant shopping experience by providing product knowledge, merchandising products, and sales skills that serve customers while operating the point-of-sale system.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Performs customer service with excellence in the store and on the phone
• Operates a Point of Sale (POS) system for transactions using, cash, check and credit cards
• Labels and stocks merchandise in the store including artist/author owned product
• Maintains safe, clean store and stockroom environments
• Performs opening/closing/report procedures for cash registers needed for finance department
• Assists with setting-up and serving guests during meet/greet events held in the store
• Assists with yearly physical inventory

Marginal Duties and Responsibilities

• Other duties as assigned by the Retail Services Manager

Job Specifications

Skills and Knowledge

• Minimum high school education required, basic accounting and customer service experience required; retail experience preferred
• Experience with or the capacity to utilize Microsoft Office, with focus on Outlook, Word, and Excel
• Ability to learn the POS software system used for transactions, reports and inventory research
• Ability to receive payments or process refunds using cash, checks and credit cards
• Ability to communicate verbally and in written form with staff of all levels, as well as guests
• Maintain confidentiality when needed
• Commitment to hospitality and excellence providing attention to detail while displaying a positive attitude toward others
• Ability to relate to people well, being approachable, as well as have the ability to manage administrative tasks simultaneously
• Self-motivated to manage time well and complete tasks efficiently while working  independently without direct supervision

Physical/Mental Demands

• Must be dependable to work hours scheduled including flexible/variable hours when needed
• Ability to complete multiple tasks in a timely manner with attention to detail while handling frequent interruptions
• Ability to lift moderate weight up to 30 pounds without assistance
• Ability to move easily from place to place with full range of motion, and sit or stand for extended periods of time
• Ability to use a ladder/step stool and push a cart

Working Conditions

• Work assignments are performed in a retail store, stockroom and office environments

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefsmakeup thefoundation upon whichall ourministryendeavorsare based.

• Webelievethe Bibleto betheinspired,the onlyinfallible,authoritativeWordofGodrevealing thelove ofGod to the world.  (1Thessalonians2:13;2Timothy3:15-17;John 3:16).
• WebelievethatthereisoneGod,eternallyexistent in three persons: Father,Son,and HolySpirit.
  (Matthew28:19; John 10:30;Ephesians4:4-6).
• Webelieveinthe deityofthe LordJesusChrist,inHisvirgin birth,inHissinlesslife,inHismiracles,inHis vicariousand atoning death through His shed blood on the cross,in Hisbodilyresurrection,inHisascensionto theright handofthe Father,andinHispersonalreturninpowerand glory. (Matthew 1:23;John 1:1-4 and1:29;Acts1:11and 2:22-24;Romans8:34;1Corinthians15:3-4;2 Corinthians5:21; Philippians2:5-11;Hebrews1:1-4 and 4:15).
• Webelievethatall men everywhere are lostandfacethe judgmentofGod,thatJesusChrististhe onlyway of salvation,andthat forthe salvationoflostand sinfulman, repentanceofsinandfaithinJesusChristresultsin regeneration bythe HolySpirit.Furthermore, we believethatGod willreward the righteouswitheternal life inheaven,andthatHe willbanish the unrighteousto everlasting punishment inhell.(Luke24:46-47;John 14:6;Acts4:12;Romans3:23;2Corinthians5:10-11;Ephesians1:7 and2:8-9; Titus3:4-7).
• Webelieveinthe present ministryofthe HolySpirit,whose indwelling enablesthe Christian tolive agodly life. (John 3:5-8;Acts1:8and 4:31; Romans8:9;1 Corinthians2:14;Galatians5:16-18;Ephesians6:12;Colossians2:6-10).
• Webelieveinthe resurrection ofboththe saved andthe lost;the saved untothe resurrection ofeternallife and the lostuntothe resurrection ofdamnationandeternalpunishment.(1 Corinthians15:51-57; Revelation20:11-15).
• Webelieveinthe spiritual unityofbelieversinthe LordJesusChristand thatall true believersaremembersofHisbody, the church.  (1 Corinthians12:12,27; Ephesians1:22-23).
• Webelievethattheministryofevangelism(sharing andproclaiming themessage ofsalvationonlypossiblebygrace throughfaithinJesusChrist)and discipleship(helpingfollowersofChristgrowup intomaturityinChrist)isa responsibilityofallfollowersofJesusChrist.  (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• WebelieveGod’splanfor humansexualityisto be expressed onlywithinthe contextofmarriage,that Godcreatedman andwoman asunique biologicalpersonsmadefor each other.Godinstitutedmonogamousmarriage between male andfemale asthefoundation ofthefamilyand the basicstructure of human society.Forthisreason,we believethat marriageisexclusivelythe union ofonegeneticmale andone geneticfemale. (Genesis2:24;Matthew19:5-6; Mark10:6-9;Romans1:26-27;1 Corinthians6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over ourlives, and to the ministry of evangelism.  (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.  (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person biological male or female.  These two distinct, but complementary sexes together reflect the image and likeness of God.  Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.  (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).

Expectations for Ministry Employment

Asan employee ofBillyGrahamEvangelisticAssociation:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.  Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.  Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.