BOT Development Engineers for Audiocare

BizTech Fusion
  • Dallas, TX
  • Remote
    30+ days ago

    Job Description

    Greetings from BizTech Fusion!

    We are seeking for seeking a BOT Development Engineers for Audiocare, kindly go through the job description below and let me know your thoughts. 


    Job Title: BOT Development Engineers for Audiocare

    Location: Remote (United States)

    Duration: 12+ Months Contract


    Note: Clearance: US Citizen, pass background check, drug screening, and Public Trust clearance.


    Job Description


    AWS Platform Expertise

    • AWS Solutions Architect–level knowledge (Associate minimum; Professional preferred)
    • Core compute/storage: EC2, Lambda, S3, ECS/EKS (if containerized workloads are in scope)
    • Networking: VPC design, Transit Gateway, Direct Connect, Site-to-Site VPN, security groups/NACLs, Route 53
    • Streaming/data services: Kinesis Data Streams, Kinesis Firehose (for call/event data pipelines from Genesys)
    • API Gateway (REST and/or WebSocket APIs), including throttling, usage plans, and request/response transformation
    • IAM policy design (roles, resource-based policies, cross-account access) directly relevant given the deny-policy issue you hit
    • Certificate management: ACM (AWS Certificate Manager), mutual TLS (mTLS) configuration for API Gateway and Lambda, private CA if applicable
    • CloudWatch, CloudTrail, X-Ray for observability/troubleshooting distributed integrations
    • Infrastructure as Code: CloudFormation or Terraform (Terraform is increasingly the industry default for multi-account AWS environments)


    Programming/Development

    • Python (strong) — Lambda functions, data transformation, API clients/servers
    • JavaScript/Node.js — Lambda functions, potentially frontend/widget integrations custom UI components
    • RESTful API design and consumption (OpenAPI/Swagger spec experience a plus)
    • SOAP/XML integration experience — WSDL interpretation, XML parsing/transformation
    • Experience with API authentication patterns: OAuth 2.0, API keys, mTLS client certificates

     

    Integration & Architecture Experience

    • Designing and building middleware/integration layers between SaaS platforms and internal enterprise systems
    • Event-driven architecture patterns, queues, event buses — SQS/SNS/EventBridge experience relevant)
    • Experience translating between REST and SOAP paradigms
    • API gateway patterns for legacy system integration
    • Data transformation/mapping between disparate schemas (contact center data models vs. internal system data models)


    Requirements:

    None

    Numbers & Facts

    LocationDallas, TX (
    Remote
    )

    Skills

    • AWS Lambdaunmatched
    • Amazon Elastic Compute Cloud (EC2)unmatched
    • Amazon Simple Storage Service (S3)unmatched
    • Amazon Web Services (AWS)unmatched
    • Application Programming Interface (API)unmatched
    • Authenticationunmatched
    • Background Investigationunmatched
    • Busesunmatched
    • Call Centersunmatched
    • Data Managementunmatched
    • Data Mappingunmatched
    • Data Modelingunmatched
    • Digital Certificatesunmatched
    • Genesys Solutionsunmatched
    • Identify Issuesunmatched
    • JavaScriptunmatched
    • Middleware Designunmatched
    • Network Designunmatched
    • Node.jsunmatched
    • OAuthunmatched
    • Python Programming/Scripting Languageunmatched
    • REST (Representational State Transfer)unmatched
    • Radiographyunmatched
    • SOAP (Simple Object Access Protocol)unmatched
    • SSL-TLS (Secure Socket Layer - Transport Layer Security)unmatched
    • SWAGGER OASunmatched
    • Simple Queue Service (SQS)unmatched
    • Software as a Service (SaaS)unmatched
    • System Integration (SI)unmatched
    • United States Citizenunmatched
    • User Interface/Experience (UI/UX)unmatched
    • VPN (Virtual Private Network)unmatched
    • WSDL (Web Services Description Language)unmatched
    • XML (EXtensible Markup Language)unmatched

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