Boutique Manager
HYDE Luxury Apparel | Big Sky, Montana
Position Type: Full-Time
Location: In-person, Big Sky, Montana
About HYDE
HYDE Luxury Apparel is Big Sky's premier luxury fashion destination, offering a curated collection of designer apparel, footwear, accessories, and lifestyle brands. We are passionate about delivering exceptional service and personalized experiences for clients who appreciate quality, craftsmanship, and style.
Position Overview
HYDE is seeking an experienced Boutique Manager to lead sales, client relationships, merchandising, and daily boutique operations. This hands-on role is ideal for someone who thrives in luxury retail, enjoys building lasting customer relationships, and is committed to delivering an elevated shopping experience.
As a key holder, you will confidently manage the boutique independently when scheduled while also collaborating with teammates during busy periods, events, and holidays.
Responsibilities
Luxury Client Experience & Sales
- Deliver exceptional customer service and personalized styling recommendations.
- Build and maintain strong client relationships through clienteling and follow-up communication.
- Develop expertise in merchandise, seasonal collections, and luxury fashion trends.
- Meet and exceed individual and store sales goals.
- Create memorable shopping experiences that drive loyalty and repeat business.
Boutique Operations
- Open and close the boutique as a trusted key holder.
- Process transactions accurately and efficiently.
- Support inventory management, receiving, transfers, and stock replenishment.
- Maintain store organization, cleanliness, and operational excellence.
- Assist with loss prevention and security procedures.
Visual Merchandising
- Maintain luxury visual standards throughout the boutique.
- Assist with floor sets, displays, and seasonal merchandising updates.
- Ensure merchandise presentation reflects HYDE's brand image.
Team Collaboration
- Foster a positive and professional team environment.
- Share product knowledge and best practices.
- Support store events, promotions, and community engagement initiatives.
Qualifications
Needed
- 2+ years of experience in luxury retail, fashion retail, hospitality, or customer-facing sales.
- Strong sales skills and a proven ability to build client relationships.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and as part of a team.
- Professional appearance and passion for luxury fashion and styling.
- Availability to work a year-round schedule, including weekends and holidays.
Preferred
- Experience as a Boutique Manager, Key Holder, Assistant Manager, Retail Supervisor, or Luxury Sales Associate.
- Experience with luxury apparel, designer brands, jewelry, footwear, or premium lifestyle products.
- Knowledge of visual merchandising, inventory management, and retail operations.
- Experience in a luxury resort or destination retail environment.
Why Join HYDE?
- Competitive compensation commensurate with experience and qualifications
- Performance-based sales incentives
- Employee merchandise discount
- Growth and advancement opportunities
- Supportive, team-oriented culture
- Work with premium luxury fashion brands
- Live and work in beautiful Big Sky, Montana
If you are passionate about luxury retail, client service, fashion, and boutique operations, we invite you to join the HYDE team and help create exceptional experiences for every client.