Analysis Skills, Background Investigation, Bartending, Beverages, Coaching, Communication Skills, Customer Support/Service, Employee Orientation, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Leadership, Organizational Skills, People Management, Problem Solving Skills, QoS (Quality of Service), Regulations, Safety Codes, Safety Process, Safety/Work Safety, Sales Presentation, Staff Training, Strategic Planning, Time Management
WAGE RANGE: $17.00-$22.00
OPEN UNTIL CLOSED: 1ST CLOSING DATE JUNE 11, 2026
ESSENTIAL JOB FUNCTIONS:
- Promotes exemplary guest service standards through prompt, efficient, and friendly service.
- Promotes a clean, safe, and healthy work environment at all times for employees and guests.
- Supervision of staff to include performance, coaching, counseling, employee orientation, training, and staff scheduling.
- Maintains bar service areas and ensures clean, organized maintenance.
- Enforces all beverage service regulations, and health and safety issues for both employees and customers by WRC Alcohol Policy and OLCC Policies and procedures.
- Assists and maintains with updating training manual, policies, and procedures for main bar tasks and areas of responsibility.
- Communicate with customers and staff in a professional and timely manner.
- Assists in the training of staff and monitors their handling and preparation of drinks, ensuring consistency of recipe, product, and presentation.
- Assists in maintaining a well-organized alcohol storage facility, and ensures proper controls are in place to protect all property used in the service of alcohol.
- Participates in informative, weekly meetings when assigned.
- Complies with an employee handbook, applicable laws, department policies and procedures, safety codes, etc.
- Identifies areas needing improvement and develops strategies that can be implemented.
- Keeps open communication with the Manager and staff members to ensure the highest quality of service.
- Performs other duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience -a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- Bowling Bar employees on shift.
SIGNATORY AUTHORITY:
ACCESS TO SENSITIVE AREAS:
- Bowling Bar and F&B Controlled areas.
MINIMUM QUALIFICATIONS:
- Two (2) years experience as a bartender
- One (1) year of supervisory experience.
- High School Diploma or GED.
- Trained/knowledgeable of various liquor recipes.
- Dependable work history to work flexible schedules.
- Excellent interpersonal, guest service, leadership, communication, analytical, decision-making, and problem-solving skills are required.
- Stand and/or walk for long periods; work in a smoke-filled environment; perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver 50 lbs; and have good visual and auditory acuity to respond appropriately.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Possess or obtain a Food Handler Certification and an OLCC server permit within 30 days of employment.
- Requires a criminal history background check.
- Must be at least 21 years of age.
W
Wildhorse Resort & Casino