Box Office Assistant (Customer Services Specialist)

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Job Details

Working Title: Box Office Assistant (Customer Services Specialist)

Job Class: Customer Service Specialist

Agency: Central Lakes College

• Job ID: 97274
• Location: Brainerd
• Telework Eligible: No
• Full/Part Time: Intermittent
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/28/2026
• Closing Date: 10/05/2026
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Central Lks Brainerd CC-AFSCME
• Division/Unit: MnSCU Cntrl Lakes Brainerd CC / MnSCU CtrlLk Brainerd CC Class
• Appointment Type: Unlimited, Intermittent
• Work Shift/Work Hours: Day/Evening Shift, 4 hours/day, varies based on event schedule
• Days of Work: Monday - Friday, up to two days per week based on event schedule
• Travel Required: No
• Salary Range: $20.68 - $25.85 / hourly
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Student Affairs
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work youll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This position exists to assist the Box Office Coordinator and Director of Performing Arts Center by providing customer service sales support and to assist with the marketing and sales efforts of the CLC Theatre in order to ensure the efficient and profitable running of the program.

Minimum Qualifications:

• Skill in data entry sufficient to maintain accurate records and reports.
• Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence.
• Knowledge of word processing sufficient to use software to create, format, edit, print, and save a variety of documents.
• Ability to calculate the prices of individual, multiple, or groups of items and collect payments, count money, and complete transactions for customers.
• Ability to move and/or transport items weighing up to 50 pounds.

Preferred Qualifications:

• Ability to operate computers and software sufficient to access patron and event records.
• Knowledge of office procedures, methods, and equipment sufficient to input and access information in computer systems.
• Knowledge of Microsoft Windows, Excel, and Word or similar programs.
• Ability to maintain the confidentiality of private information in compliance with laws, policies, and procedures.
• Ability to work independently.
• Ability to manage multiple priorities and timelines.
• Knowledge of the performing arts from an audience/consumer point of view.
• Excellent organization skills.

Application Details

How to Apply

To view the full job posting and to apply please go to: Box Office Assistant - Intermittent (Customer Services Specialist).

Contact

If you have questions about this position, contact Terri Henrikson at terri.henrikson@clcmn.edu or 218-855-8050.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Terri Henrikson at terri.henrikson@clcmn.edu.

About Minnesota State

Central Lakes College is a comprehensive community and technical college serving about 5,500 students per year. With a knowledgeable, caring faculty and modern, results-oriented programs in comfortable facilities, CLC is the college of choice for seekers of success.

Working together to improve the state we love.

What do Minnesotas State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, youll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave

• 12 paid holidays each year

• Low-cost medical, dental, vision, and prescription drug plans

• Fertility care, including IVF

• Diabetes care

• Dental and orthodontic care for adults and children

• 6 weeks paid leave for parents of newborn or newly adopted children

• Pension plan that provides income when you retire (after working at least three years)

• Employer paid life insurance to provide support for your family in the event of death

• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

• Tax-free expense accounts for health, dental, and dependent care

• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.