Business Development, Communication Skills, Cosmetology, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Hair Coloring, Hair Styling, High School Diploma, Home Care, Industry/Trade Analysis, Interpersonal Skills, Leadership, Long-Term Care, Mentoring, Needs Assessment, Organizational Skills, People Management, Product Demonstration, Retail, Retail Sales, Retention Programs, Safety Standards, Sales Management, Salon Services, Sanitation, Service Delivery, Social Media, Strategic Planning