Our organization seeks a Branch Coordinator to deliver exceptional customer service both in person and by phone, ensuring timely and accurate order processing and insurance documentation collection.
Responsibilities include acting as the first contact for patients, answering calls, managing orders, verifying insurance, obtaining authorizations, and reconciling payments. The role involves collaborating with patients, providers, and team members, performing data entry, processing equipment downloads, and conducting customer satisfaction calls.
Qualifications include a high school diploma, at least one year of related experience, strong organizational and communication skills, proficiency in multiple systems, and the ability to multitask. Preferred candidates have two or more years in office or healthcare environments. The position requires physical activity, use of office equipment, and working in an office setting. Reasonable accommodations are available.
We offer benefits such as insurance, 401(k), stock plans, tuition reimbursement, and career growth opportunities.