Branch Coordinator

Location: Kansas City, MO
Pay Rate: $25 per hour
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Employment Type: Temp-to-Hire

About the Role

Bear Staffing is seeking an experienced Branch Coordinator to support daily office and administrative operations at the Kansas City branch of WillScot, a leader in modular buildings and portable storage solutions.

This position is heavily focused on accounts payable support, billing research, customer service, and high-volume phone communication. The Branch Coordinator will play an important role in maintaining accurate records, resolving billing questions, assisting customers and vendors, and keeping daily branch operations organized.

Key Responsibilities

• Follow all Environmental Health and Safety policies and procedures.

• Greet and assist visitors, vendors, suppliers, and customers.

• Manage a high volume of inbound and outbound customer and vendor calls.

• Provide professional customer service and route questions or concerns appropriately.

• Research billing discrepancies, invoice questions, and customer account concerns.

• Process customer invoices and assist with resolving billing issues.

• Support accounts payable activities and communicate with internal departments as needed.

• Complete month-end activities, including reconciliations, reporting, and data tracking.

• Generate and process purchase orders for parts, materials, and branch supplies.

• Assist with mail, office supplies, timekeeping, IT coordination, and employee onboarding.

• Maintain organized branch records, reports, and supporting documentation.

• Provide additional administrative and operational support to branch management.

Required Qualifications

• High school diploma or GED.

• Three or more years of administrative, customer service, billing, or accounting-support experience.

• Strong numerical aptitude and attention to detail.

• Professional phone presence with experience handling frequent inbound and outbound calls.

• Proficiency in Microsoft Excel, Word, and Outlook.

• Ability to research and resolve billing or invoice discrepancies.

• Strong organizational, communication, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced branch environment.

• Valid driver's license; occasional local travel may be required.

Preferred Qualifications

• College degree.

• Previous accounts payable, invoicing, billing, or accounting-support experience.

• Experience with Salesforce, SAP, Tableau, Hyperion, Smartsheet, Microsoft Teams, or Zoom.

• Experience supporting operations within the construction, modular-building, equipment-rental, or storage industry.

Benefits While on Assignment with Bear Staffing

• Health insurance

• Health Savings Account

• Dental insurance

• Vision insurance

• Flexible Spending Accounts

• Life insurance

• Retirement plan

Bear Staffing is a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.