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Branch Manager

Chadwick-BaRoss

Bridgewater, MA

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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Bridgewater, MA
POSTED
30+ days ago
Role: Branch Manager
The Branch Manager oversees day-to-day parts and service operations and facility maintenance for the assigned branch, ensuring efficient operations and excellent customer service. This role leads the branch supervisor team, manages inventory control, coordinates maintenance activities, and implements strategies to enhance operational performance.

Benefits
  • Medical, Dental & Vision Insurance options for employee and family
  • Employer-provided short-term disability and basic life insurance
  • 3 weeks paid time off
  • Retirement savings program with a generous company match
  • 10 paid holidays per year
  • Wellness Programs
  • The opportunity to join a continuously growing organization that includes diversity and inclusion

Job Responsibilities
  • Oversee Parts and Service departments for efficient workflow and service delivery
  • Ensure branch maintenance and a safe working environment
  • Monitor inventory levels and manage stock
  • Develop strategies with Operations Managers for business growth and efficiency
  • Provide after-hours support for technicians, vehicle maintenance, and customers as needed
  • Promote Product Support programs and marketing initiatives
  • Manage Parts and Service discounting fairly
  • Propose process improvements for Parts and Service departments
  • Meet and exceed performance goals and budgets
  • Support Regional Service & Warranty Administrators with documentation for claim processing
  • Dispatch field service technicians to maximize customer satisfaction
  • Manage branch budgets, revenue, and expenses
  • Lead, mentor, and motivate the branch team
  • Address team conflicts professionally and impartially
  • Collaborate with Human Resources for hiring and discipline processes
  • Oversee staff training in safety procedures and conduct regular safety inspections
  • Coordinate with the Director of Facilities and vendors for facility repairs and maintenance
  • Requires periodic travel to company locations in West Warwick, RI and Bridgewater, MA

Qualifications
  • Minimum of 3 years of management experience, preferably in the heavy equipment or related industry
  • Strong leadership and team management skills
  • Excellent customer service skills
  • Analytical and problem-solving abilities
  • Detail-oriented, organized, and able to handle multiple projects
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaborate effectively
  • Valid driver’s license

Chadwick-BaRoss, Inc and Thompsonrolec Enterprises. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.
 

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About the Company

C

Chadwick-BaRoss

Chadwick-BaRoss represents the finest manufacturers in the industry; meeting the needs of the heavy equipment markets from Maine to Connecticut with six conveniently located facilities. Through our years of emphasis on product development and support, Chadwick-BaRoss has become uniquely positioned to provide a selection of the best equipment available anywhere with support unsurpassed in the industry.

FORESTRY

All your forestry needs, from harvesting to forwarding, to loading and processing, can be met with our full line of harvesters, forwarders, processors, slashers and delimbers.

CONSTRUCTION

All your construction needs, from road building to site preparation, can be met with our earth moving equipment lines: excavators, wheel loaders, skidsteers, and off-highway trucks. These products are complemented by a full line of shaker and trommel screens and stackers for support back at the pit. A full line of attachments, such as hydraulic and high-lift buckets extends the utility of primary construction units.

RECYCLING

Our recycling equipment includes industrial tub grinders for reducing various kinds of wood waste, screens for mixing or separating municipal waste and compost, recyclers for processing construction debris and other waste materials and classifying them into sizes appropriate for various end users.

MUNICIPALITIES

Municipalities depend on us for equipment such as vacuum and mechanical sweepers, sewer and basin cleaners and equipment support for their road maintenance activities. We are uniquely positioned to fill your snow removal needs with attachments to traditional earth moving units as well as specialized units such as tracked sidewalk plows.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1929
WEBSITE
https://www.chadwick-baross.com/

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