Branch Manager

Description

• Branch Operations: Oversees branch operations by enforcing SOPs, improving efficiency, addressing risks, and collaborating cross-functionally to support performance and customer satisfaction. 

• Safety and Compliance: Leads branch safety efforts by coordinating programs, conducting inspections, ensuring communication of safety practices, and reporting incidents in alignment with company standards. 

• Inventory Management: Manages inventory processes in partnership with corporate teams, executes cycle counts and annual inventory, and optimizes ERP system utilization. 

• Sales Operations: Develops and monitors sales plans and budgets, stays informed on market trends, and supports customer acquisition, retention, and issue resolution. 

• Product Knowledge: Maintains and shares expertise in products, applications, and market trends to support team development and operational effectiveness. 

• Management and Team Development: Leads team performance and engagement by setting goals, managing employee relations and lifecycle activities, supporting development and succession planning, and fostering a collaborative, high-performing environment. 

• Associate’s or Bachelor’s degree in operations, business or inventory control, OR 5-7 years of operations experience.    

• Previous leadership experience is preferred.  

• Expert knowledge of heavy-duty truck and trailer equipment and industry.  

• Proficient in Microsoft Office Suite products with ability to conduct database tasks in Excel.  

• Experience with an enterprise resource planning (ERP) system preferred.  

• Proven success in meeting and exceeding inventory control KPIs. 

• Previous success in continuous process improvement.  

• Excellent verbal and written communication skills.   

• Ability to provide personable and professional customer service.  

• Strong analytical, critical thinking and time management skills. 

• Strong active listening and strategic influencing skills. 

• Demonstrated ability to build strong relationships with all levels of internal and external personnel.  

• Ability to stay adaptable to changing environments and tasks. 

• Must be able to lift/carry 100 lbs. on deliveries.    

• Travel required: 50-70%   

• Prolonged periods of sitting at a desk and working on a computer as well as driving on the road.   

Benefits

• Medical insurance (three plan offerings to fit your needs)  

• Participate in HTI’s Wellness Discount to save on monthly medical contributions 

• Free virtual medical and behavioral healthcare through Teladoc 

• Dental and vision insurance  

• Safe Harbor 401k plan with company match 

• Company-paid life and long-term disability insurance  

• Industry-standard paid-time-off and paid holidays  

• Parental and bereavement leave 

• Employee Assistance Program  

• Rewards and recognition program