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Description
Provide leadership in developing and expanding loan, deposit and electronic services relationships within assigned market area, for a branch or for multiple branches (Branch Manager IV). Execute a business development plan designed to increase market share and promote the positive image of the Bank within the local community. Develop and grant loans within specified lending authority. Supervise personnel and be responsible for operations of a full-service branch banking operation
Duties:
Design and execute a business development and sales program within the branch
Establish priorities and sales plans for market area and branch
Champion the branch's participation in the High Performance Checking Program and related events.
Document calls, results and branch cross sales information
Participate in local civic and community activities to facilitate lead generation
Perform duties as a Bank loan officer
Exceed customer expectations in daily job performance through implementation of effective service skills in every customer contact
Research credit history and financial data
Make loan approval/denial decision or present loan for Senior Lender decision
Monitor document preparation and close the loan, or administer the declination
Contribute to management reports regarding loan portfolio activities/quality
Maintain current lending and industry knowledge through professional reading and education
Provide counsel and information on banking and financial matters to customers
Determine customer needs through consultative discussions
Explain and sell Bank products to meet customers' needs
Refer customers to other areas within the Bank such as First Advisors as needed
Resolve customer complaints or problems quickly to the mutual satisfaction of the customer and the Bank
Provide notary and signature guarantee service for Bank customers
Oversee the daily operation of a full service branch banking operation
Direct branch operations through implementation of established policies and procedures
Coordinate branch based activities including personnel management & evaluation, workflow design, and building maintenance
Encourage the individual development of staff through the execution of a formal coaching program.
Perform other duties as requested.
Requirements