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Skills
Analysis Skillsunmatched
Bank Managementunmatched
Business Developmentunmatched
Business Loansunmatched
Coachingunmatched
Consumer Loansunmatched
Corporate Policiesunmatched
Cross-Sellingunmatched
Customer Support/Serviceunmatched
Exceeded Sales Goalunmatched
Field Salesunmatched
High School Diplomaunmatched
Inside Salesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Operationsunmatched
Organizational Skillsunmatched
Partner Salesunmatched
Presentation/Verbal Skillsunmatched
Retailunmatched
Retail Bankingunmatched
Retail Managementunmatched
Salesunmatched
Sales Campaignsunmatched
Sales Managementunmatched
Sales Operationsunmatched
Staff Motivationunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Writing Skillsunmatched
Description
Position Summary:
The Branch Manager II will be responsible for the internal and external sales and daily operations of a full-service branch and will be required to demonstrate excellent customer service in accordance with the Bank's Core Values.
This individual will manage, coach, and lead a team to execute all operational, service, sales and community initiatives as outlined by corporate policies/procedures and branch goals. Branch size would be $100MM or more. This position requires a greater emphasis on external business development and collaborating with internal sales partners.
Duties & Responsibilities:
Management
Responsible for the overall day to day operation of the branch including managing staffing levels, opening and closing, and ensuring audit controls are maintained.
Coach, develop, and motivate employees to achieve results that meet or exceed branch goals and objectives.
Process appropriate transactions and perform account maintenance as necessitated.
Promote the professional growth of employees through planned development activities and formal monthly coaching
Evaluate and complete periodic reviews on retail
Conduct monthly staff meetings
Sales and Service
Work with Regional Branch Manager to execute sales initiatives and/or programs
Retain and grow existing customers into profitable relationships
Manage internal sales campaigns
Achievement of branch goals including Deposits and Loans for consumer and business.
Applies customer service and sales techniques to actively cross-sell products and services.
Participate in community affairs to increase the bank's visibility and to enhance new and existing business opportunities.
Track and report on calls
This position requires excellent organizational, written and verbal skills, effective time management, strong leadership, supervisory, interpersonal and analytical skills.
EDUCATION
High school diploma or GED
WORK EXPERIENCE
3 to 7 years in a retail banking management capacity.