Johnstone Supply logo

Branch Manager

Johnstone Supply
  • Clovis, NM
  • Full-time
  • Instant Apply
17 days ago

Job Description

About UsWe are a growing HVAC wholesaler, bringing decades of industry expertise to this community. As we establish our footprint, we're committed to providing contractors and businesses with top-tier products, unmatched support, and a workplace culture that fuels your growth. We pride ourselves on 4 core values - Driven, Creative, Accountable, and Servant.Why You'll Love Working HereBest-in-class benefits: comprehensive health, dental, vision, 401(k), generous PTO, and moreCompetitive pay: Six-figure Salary opportunity Fun, fast-paced environment: collaborate with passionate pros, tackle fresh challenges daily, and celebrate wins togetherReady to Grow with Us?If you thrive in a dynamic setting, share our values, and want to help shape a best-in-class wholesale operation from the ground up, we'd love to hear from you. Let's build something great-together.Job Summary: The Branch Manager is responsible for overseeing the daily operations, sales growth, and profitability of the branch. This role requires strong leadership, customer service, and operational skills to manage staff, drive sales, control costs, and ensure efficient warehouse and counter operations. The Branch Manager serves as the key liaison between customers, employees, and corporate leadership, ensuring the branch delivers exceptional service to HVAC contractors, technicians, and industry professionals.Key Responsibilities:Operations ManagementDirect and oversee daily branch operations, including warehouse, counter sales, and delivery functions.Maintain accurate inventory levels, stock rotation, and compliance with company receiving/shipping procedures.Ensure compliance with company policies, safety standards, and regulatory requirements.Monitor expenses, manage budgets, and drive operational efficiency.Sales & Customer ServiceDevelop and execute local sales strategies to meet or exceed branch revenue and profit goals.Build and maintain strong customer relationships with HVAC contractors and key accounts.Support outside sales team by ensuring product availability and superior customer experience.Resolve customer concerns in a timely and professional manner.Leadership & Team DevelopmentRecruit, train, coach, and manage branch staff to achieve performance goals.Conduct regular team meetings to communicate objectives, expectations, and performance updates.Promote a culture of accountability, teamwork, and customer focus.Financial PerformanceMonitor branch P&L performance and implement corrective actions when needed.Control operating costs, reduce shrinkage, and manage credit/collections in partnership with corporate.Prepare reports and forecasts for senior leadership.Qualifications:5+ years of experience in wholesale distribution, HVAC, plumbing, or building products (preferred).2+ years of leadership/management experience, ideally in a branch, retail, or distribution environment.Strong knowledge of HVAC systems, parts, and supplies.Proven ability to drive sales and manage a P&L.Excellent leadership, communication, and customer service skills.Proficient in MS Office and ERP systems (e.g., Solar Eclipse, Epicor, SAP).Valid driver's license; ability to lift up to 50 lbs. when needed.Success Traits:Entrepreneurial mindset with a focus on growth and profitability.Hands-on leadership style, willing to roll up sleeves when needed.Strong problem-solving and decision-making ability.Commitment to operational excellence and customer satisfaction.We have a robust benefits package including:We offer a variety of options for medical coverage so you can pick the plan that works best for you!DentalVision401k- after 1 year of employment, we offer a 3% non-elective contribution with immediate vesting.3 weeks paid PTO within the first year of employment!Paid holidays (including half-day New Year's Eve and Christmas Eve)HSA optionsLife insurance /AD&D InsuranceLong-term disability insurance 

Numbers & Facts

LocationClovis, NM
Job TypeFull-time
IndustryWholesale Trade/Import-Export
Company Size50 to 99 employees
Year Founded1979
Websitehttps://www.johnstonesupply.com/39

About Company

Johnstone Supply has been providing brand name products, expert technical knowledge and superior customer service to the HVAC/R (heating, ventilation, air-conditioning and refrigeration) industry since 1953. We are locally owned and operated and are backed by the national buying power of over 400 stores and eight regional distribution centers.

Skills

  • Accidental Death and Dismemberment (AD&D)unmatched
  • Budget Managementunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Corporate Complianceunmatched
  • Corporate Policiesunmatched
  • Corrective Actionunmatched
  • Cost Controlunmatched
  • Credit and Collectionsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Develop and Maintain Customersunmatched
  • Disability Insuranceunmatched
  • Driver's Licenseunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Entrepreneurshipunmatched
  • Exceeded Sales Goalunmatched
  • Expense Managementunmatched
  • Expense Trackingunmatched
  • Field Salesunmatched
  • Forecastingunmatched
  • HVACunmatched
  • Health Planunmatched
  • Insuranceunmatched
  • Inventory Levelsunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Lift/Move 50 Poundsunmatched
  • Maintain Complianceunmatched
  • Maintenance - HVACunmatched
  • Microsoft Officeunmatched
  • Operationsunmatched
  • People Managementunmatched
  • Plumbingunmatched
  • Problem Solving Skillsunmatched
  • Product Developmentunmatched
  • Product Supportunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Regulatory Requirementsunmatched
  • Reporting Skillsunmatched
  • Retailunmatched
  • Revenue Growthunmatched
  • SAPunmatched
  • Safety Standardsunmatched
  • Salesunmatched
  • Sales Strategyunmatched
  • Sales Supportunmatched
  • Service Deliveryunmatched
  • Shipping/Receivingunmatched
  • Stock Rotationunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Vehicle Drivingunmatched
  • Warehousingunmatched
  • Wholesale Industryunmatched

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