Company Overview:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!
Position Overview:
The Branch Manager - Hardscapes is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area leadership to meet or exceed goals set forth in terms of revenue, customer satisfaction, and associate succession planning.
What you’ll do:
- Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.
- Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
- Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training and executing policies.
- Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes
- Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives. Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.
- Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation
*For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or selected candidates must obtain License within 120 days of hire).
Skills We Are Seeking::
- 4 to 7 years of managerial experience including leadership, issue management, motivation and team building preferred
- Understanding of sales and operations planning process, demand forecasting and integration of demand plans and supply plans
- Excellent communication, customer service and leadership skills
- Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
- Working knowledge of business accounting and P&L statements
- Knowledge of market preferences, competition, regulations, and industry trends
- Higher education degree preferred
- High School or equivalent required