Administrative Skills, Alliance/Partner Marketing, Aviation Industry, Budget Management, Budgeting, Clean Technologies, Coaching, Commercial Real Estate, Communication Skills, Consumer Branding, Continuous Improvement, Cost Control, Credit and Collections, Customer Relations, Develop and Maintain Customers, Distribution Services, Distribution Warehousing, Documentation, Driver's License, E Programming Language, Expense Tracking, Facilities Engineering, Financial Management, Financial Operations, Financial Reporting, Forecasting, Homeland Security, Leadership, Maintain Compliance, Metrics, Microsoft Office, Military, Negotiation Skills, OSHA, Onboarding, Organizational Skills, Partner Sales, Performance Analysis, Performance Management, Pricing, Profit & Loss, Profit & Loss Management, Property Management, Real Estate, Regulations, Regulatory Compliance, Safety Compliance, Safety Standards, Safety/Work Safety, Sales Operations, Service Delivery, Staff Training, Talent Management, Team Lead/Manager, Team Player, Technical Delivery, Time Management, Training Program, Up-Selling, Vendor/Supplier Management, Willing to Travel
Benefits: ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM Employee Benefits | Staff & Management
Position Summary
The Branch Manager is responsible for the operational, financial, and growth performance of the Houston, TX market. This role provides leadership to site management teams, builds and maintains strong client relationships, drives financial performance, and ensures consistent execution of contracted services across the market. The Branch Manager partners closely with Sales, Operations, and senior leadership to expand the Houston portfolio, manage budgets, develop talent, and deliver exceptional customer outcomes.
In this role, you will leverage the ABM way to impact:
- Growth: Grow the branch through collaborating with the sales and operations team to secure new customers and specialty work.
- Financial Acumen: Oversee financials, budgets, and profitability, ensuring the company''s financial health.
- Team Leadership: Build and empower a high-performing team, fostering a collaborative and results-oriented environment.
- Customer Intimacy: Establish and nurture a high-level of customer intimacy by delivering exceptional services and being the trusted advisor
ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether youre looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Education & Experience
- Bachelors degree preferred or equivalent military experience.
- Minimum of 710 years of management experience in related industries.
- Minimum of 710 years in facility services or building management (multi-site experience preferred).
- Experience supporting commercial office, warehouse, distribution, manufacturing, or facility engineering environments preferred.
- Prior custodial or janitorial experience desired.
Knowledge, Skills & Abilities
- Strong financial acumen and P&L management experience.
- Excellent organizational, communication, and leadership skills.
- Proficiency with Microsoft Office applications.
- Working knowledge of OSHA safety standards and regulations.
- Ability to travel approximately 50% within the branch and up to 10% outside the region.
- Valid state-issued drivers license required.
Operations & Service Delivery
- Ensure delivery and execution of all contracted services across the region.
- Maintain a deep understanding of site operations, contracts, scope of work, and client-specific requirements.
- Conduct regular site visits and participate in ongoing onsite client meetings.
- Develop site-specific performance standards and ensure portfolio-wide consistency.
- Continuously monitor site performance and implement improvements as needed.
- Ensure quality checks and inspections are completed according to plan.
Financial & P&L Management
- Maintain full P&L responsibility for a multi-discipline facility services portfolio.
- Develop, manage, and forecast accurate budgets.
- Review financial performance regularly and course-correct as needed.
- Ensure cost control measures and metrics are in place to monitor spend against budget.
- Partner with internal teams and clients to ensure timely billing and collections.
- Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
- Prepare and deliver weekly and monthly financial and operational reports.
People Leadership & Development
- Lead, coach, and develop site managers and operational leaders.
- Build and maintain a high-performing, results-driven team.
- Ensure proper documentation of employee onboarding, training, badging, safety, and performance management.
- Promote a culture of accountability, engagement, and continuous improvement.
Client Relations & Growth
- Build long-term, trusted partnerships with clients at each site.
- Respond to client communications with urgency and professionalism.
- Escalate issues appropriately to protect ABMs client relationships and brand.
- Identify and pursue incremental revenue opportunities, including upselling services beyond contractual scope.
- Partner with Sales to grow the branch through new and existing client opportunities.
- Represent ABM within industry groups and professional associations (e.g., BOMA).
Safety, Compliance & Vendor Management
- Drive a strong safety culture and reinforce ABM and client safety programs.
- Ensure compliance with OSHA standards and ABM policies and procedures.
- Partner with third-party vendors and suppliers for materials, equipment, pricing, and services.
Operations & Service Delivery
- Ensure delivery and execution of all contracted services across the region.
- Maintain a deep understanding of site operations, contracts, scope of work, and client-specific requirements.
- Conduct regular site visits and participate in ongoing onsite client meetings.
- Develop site-specific performance standards and ensure portfolio-wide consistency.
- Continuously monitor site performance and implement improvements as needed.
- Ensure quality checks and inspections are completed according to plan.
Financial & P&L Management
- Maintain full P&L responsibility for a multi-discipline facility services portfolio.
- Develop, manage, and forecast accurate budgets.
- Review financial performance regularly and course-correct as needed.
- Ensure cost control measures and metrics are in place to monitor spend against budget.
- Partner with internal teams and clients to ensure timely billing and collections.
- Negotiate adjustments to staffing or compensation models based on operational needs and market conditions.
- Prepare and deliver weekly and monthly financial and operational reports.
People Leadership & Development
- Lead, coach, and develop site managers and operational leaders.
- Build and maintain a high-performing, results-driven team.
- Ensure proper documentation of employee onboarding, training, badging, safety, and performance management.
- Promote a culture of accountability, engagement, and continuous improvement.
Client Relations & Growth
- Build long-term, trusted partnerships with clients at each site.
- Respond to client communications with urgency and professionalism.
- Escalate issues appropriately to protect ABMs client relationships and brand.
- Identify and pursue incremental revenue opportunities, including upselling services beyond contractual scope.
- Partner with Sales to grow the branch through new and existing client opportunities.
- Represent ABM within industry groups and professional associations (e.g., BOMA).
Safety, Compliance & Vendor Management
- Drive a strong safety culture and reinforce ABM and client safety programs.
- Ensure compliance with OSHA standards and ABM policies and procedures.
- Partner with third-party vendors and suppliers for materials, equipment, pricing, and services.
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ABM Industries Inc
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)