Branch Manager II - Branch

• Develops and Implements Sales Strategies, Manages the Branch Sales Team, and Ensures Achievement of Sales Targets
• Leads the development and execution of sales strategies to drive growth, oversees the sales team, and ensures targets are met Ensures Delivery of High-Quality Member Service in All Aspects of Sales and Operational Activities
• Focuses on providing exceptional member service while driving sales and operational efficiency. Tracks and Assesses Sales Performance, Communicating Results to Employees
• Monitors sales metrics and provides feedback to employees to optimize performance and achieve sales goals. Supports Retail Branch Sales Goals by Personally Demonstrating the Selling of Financial Products and Services
• Leads by example in selling financial products and services to members, contributing directly to achieving branch sales goals Enhances Branch Effectiveness Through Policy Suggestions, Security Management, and Cross-Selling Credit Union Services.
• Identifies opportunities to improve branch operations, security, and cross-selling initiatives to drive sales growth. Manages Branch Financials, Including Controllable Expenses, and Ensures Budget Goals are Met
• Takes responsibility for managing branch finances, including expenses, and ensures alignment with budgetary targets. Oversees Branch Audits, Coordinates with Accounting and Loan Functions, and Seeks Continuous Operational Improvement.
• Manages audit processes, collaborates with internal departments, and drives ongoing operational enhancements to optimize branch performance. Maintains Effective, Professional Business Relations with Members, Promptly Resolving Requests, Questions, and Complaints o Focuses on building and maintaining strong relationships with members, addressing their needs promptly and professionally. Implements Policy and Procedural Changes Within the Branch and Oversees Branch Functions Effectively
• Drives the implementation of policy and procedural changes to improve branch operations and ensure compliance. Manages Telemarketing Activities for the Branch, Including Identifying Lists, Scheduling Employees, Summarizing, and Reporting Results o Leads telemarketing efforts to generate leads and drive sales, overseeing the process from list

• Leadership - Demonstrates leadership through skillful and effective written and oral communication. Undertakes continuous self-development of both functional and leadership skills.
•  Solid interpersonal, decision making and supervisory abilities.
•  Excellent oral and written communication skills

• Two years’ experience in the financial industry with a preference for Credit Unions is required.
• Three years’ experience in Leadership is required.

• move self in different positions to accomplish tasks in various environments including tight and confined spaces
• remain in a stationary position, often standing or sitting for prolonged periods
• adjust or move objects up to 15 pounds in all directions
• perform repeat motions that may include the wrists, hands, and/or fingers
• use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
• verbally communicate to convey detailed or important instructions or ideas accurately, loudly, or quickly
• hear average or normal conversations and receive ordinary information
• prepare or inspect documents or products, assess the accuracy, neatness, and thoroughness of assigned work, or operate office machinery through average, ordinary, visual acuity.

Powered by JazzHR