Grand Avenue Branch Manager | West Bank
Introducing the New West Bank Website!
We've updated our website with a fresh new look and improved navigation to make it easier to find what you need.
Learn More Dont show again
Skip to Content
Menu
Branch Manager II
Home Careers Branch Manager II
Career Details
Full-Time Grand Branch Posted on 7/22/2026
Purpose: Serve in a leadership capacity at the branch, actively coaching, motivating, and developing branch staff to optimal levels of performance that meet and/or exceed branch goals. Oversee all branch functions. Develop strong customer relationships to maintain and grow new business.
Essential Duties & Responsibilities
Manage/Coach Branch Staff: Establish individual and team service, sales and operational goals, and actively coach, motivate and develop Assistant Branch Managers to achieve those goals, delegating responsibility to assure individual growth. Create and maintain open communication and an environment of success. Coach and develop customer service excellence and relationship building within the Branch team. Provide or direct training, coaching, and discipline for all retail staff. Complete performance evaluations for direct reports, communicate policies and procedures. (30%)
Build Strong Relationships as you provide and help create an outstanding service experience for all new and prospective customers in the areas of New Business Development and Account Management:
New Business Development: Solicit, originate, process, and close deposit transactions and consumer and real estate loans. Work closely with commercial bankers to build relationships and attract their deposit accounts. Manage overall delivery of West Bank deposits, products and services and referrals, meeting or exceeding Branch growth goals and compliance requirements. (25%)
Account Management (Existing Customers): Serve as the branch's primary retail and small business customer relations representative. Manage a portfolio of customers directly assigned to the Manager, including customer retention and expansion calls. Lending/controlling delinquency, loan review. (35%)
Operations: Responsible for both strategic and operational planning for the branch. Direct all branch operational functions including personnel and physical plant maintenance. Coordinate management of branch property, equipment, and supplies. Make sure facility is safe, secure and operational. (5%)
Build Strong Communities: Participate in community events, including serving on the board of at least one nonprofit organization, serving in a leadership position of at least two community organizations, staffing at least two events (art festivals, community celebrations, etc.), hosting a customer at an outside event at least twelve times per year, representing West Bank as requested by attending at least two luncheons, dinners, or receptions, and participating in at least two community festivals (parades, bank-sponsored outreach events, etc.) per year. (5%)
Qualifications (Include Education and Experience): BA, emphasis in Business or Marketing or AA. Miscellaneous banking and business classes. 5+ years of banking experience, including experience in all aspects of retail sales and lending, required. Prior management experience preferred. Computer experience (MS Word, Excel ,Outlook), Banking related systems experience helpful. Great customer service skills, good problem solver, strong communication and coaching skills.
Back to Listings Apply Now
Fraud Risk Manager
West Des Moines, Iowa
Full-Time
Customer Service Representative
West Des Moines, Iowa
Full-Time
Trust Officer
West Des Moines, Iowa
Full-Time
System Engineer
West Des Moines. Iowa
Full-Time
Routing # 073903354
Contact Us
P.O. Box 65020
West Des Moines, IA
50265-0020
Contact Us
1-855-464-5407
Resources
Investor Relations Order Checks Lost or Stolen Cards Overdraft Information Blog Careers
Privacy Policy | Sitemap | Terms of Use | Web Accessibility Guidelines | Cookie Preferences | Your Privacy Choices
2026 West Bank. All rights reserved. Financial Websites & Marketing by forbinfi
Close
*
Business
Banking
Business Checking Accounts
Savings & Money Market Accounts
Business Deposit Solutions
Principal Banking
Business Online Banking
Business Credit Cards
Business Debit Cards
Business Account Rates
Correspondent Banking
Back
Treasury Management
Checkmate Deposit
ACH Services
Merchant Processing
Online Banking
Mobile Banking
Fraud Protection
Automated Investment Services
Lockbox Services
Back
Loans
Business Loans
Commercial Real Estate Loans
SBA Loans
Back
Back
Personal
Banking
Checking Accounts
Savings & Money Market Accounts
CDs
ICS & CDARS
ClickSWITCH
Open an Account
Personal Account Rates
Back
Convenience
Online Banking
Mobile Banking
Debit Cards
Bill Pay
Zelle
Overdraft Protection
Video Teller
Gift Cards
Back
Loans
Personal & Auto Loans
Home Loans
Home Equity Loans
Credit Cards
Back
Back
Resources
Tools
Blog
Video Library
Order Checks
Business Change Order Requests
Back
Security & Privacy
Lost or Stolen Card
Fraud Control & Prevention
Online Banking Security
Back
Back
About Us
Who We Are
Our History
West Bancorporation Foundation
Community Board of Directors
Investor Relations
Back
Connect
Careers
Locations
Contact Us Online
Holiday Hours
Back
Back
Investment & Trust
Open An Account
Blog
Contact Us
Locations
You are now leaving West Bank
West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?
West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?
West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?
Cancel Continue
| Location | LA |